BSO Directorate Support Team (CDC)

We are currently looking to recruit a flexible, motivated, Business Support Officer to work in the Directorate Support Team where you will play an important role in the lives of the children in Doncaster. Duties include (but not limited to):

• Providing comprehensive, efficient, effective administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and members of the public
• Dealing with enquires from both internal and external customers ensuring that a high standard of customer service is delivered at all times.
• Updating records in excel and case management systems
• Taking electronic minutes for highly confidential meetings in various formats within set deadlines.
• Analyse data and statistics to evaluate service performance and outcomes. Conduct research and summarise findings to support service development.
• Work within Data Protection guidelines, handling sensitive and confidential data, If you require support with completing the application or with interview skills in general, please contact the Advance team via email or visit their website for further details.
Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments. City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.

The ideal candidate will have experience of working in a busy office environment, be well organised, have excellent customer service skills, experience of minute taking and working to conflicting deadlines. We are looking for a hardworking and conscientious person providing essential and valuable support service. In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book. Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.