Bank Band 4 Administrator

o Provide a high-quality administrative service to a multi-disciplinary team.

o Deliver comprehensive team support, including a responsive reception service for callers and visitors, ensuring high standards of quality and equality.

o Provide efficient word processing and audio transcription support using Microsoft Office packages.

o Support team meetings, including CIG meetings, with diary management, minute taking and action log tracking.

o Maintain and develop client record systems, ensuring compliance with statutory and organisational requirements for storage, security and disposal.

o Deliver a professional and sensitive customer service to service users, including those who may be distressed or vulnerable; accurately record and forward messages in a timely manner.

o Maintain an up-to-date system detailing team members' whereabouts during the working day.

o Organise and minute meetings, including coordinating invitations, agendas and supporting papers.

o Ensure all client case files are stored and managed in line with Trust policies and legal requirements.

o Accurately enter patient data within agreed Trust deadlines.

o Maintain adequate stocks of information resources and office supplies.

o Photocopy, sort and distribute internal and external correspondence as required.

If you are proactive, highly organised, and confident working in fast-paced environments, this role offers the chance to broaden your NHS experience and make a real difference.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

£33,262 to £36,027 a year Inclusive of all standardised bank rates