Bank Administrator

Job title: Receptionist/Administrator Location: Oak Tree Health Centre, Didcot Salary: £13.25 per hour Hours: 0 (Bank) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients,
employees and NHS partners. As a valued member of the Operose Health team, y, As a valued member of the Operose Health team, your key duties will include responding to patient queries and liaising with the wider primary care team, managing appointment requests, signposting patients to our range of services, and maintaining patient records and confidentiality. Other responsibilities include emailing, scanning and coding clinical correspondence, processing prescription requests, and utilising other information systems to support efficient workflow processes. The ideal candidate will have reception or customer care experience, be an excellent communicator both spoken and written, possess basic PC skills such as Word, Excel, and email, and be able to work within processes, procedures, and maintain confidently and data security. Although not essential, previous experience of working in the NHS is welcome.

At Operose Health, we deliver local primary care at scale, with the purpose of improving access, outcomes, and patient experience. Our team is dedicated to living by our values and being the best they can be for our patients and each other. We emphasize caring by listening and supporting people for a healthier future. We are ambitious in our determination and passion for transforming patient experiences. As a resourceful team, we are creative, agile, and devoted to continuous learning to enhance service quality. We strive for excellence for our patients, employees, and NHS partners.