Apprentice Receptionist / Client Advisor

Introduction

Looking for a career opportunity within the Legal Service Sector? Solicitors Oxley & Coward are looking to extend their excellent team; by recruiting a Reception/Client Advisor Apprentice to help in the running of the Reception at their Bradmarsh Office based in Rotherham.

About the Employer

…trusted since 1791

People and businesses have trusted our legal services for over 225 years.

We believe in high quality advice which is clear, practical and jargon free.

Based in Rotherham we are proud of our South Yorkshire heritage which makes us friendly and approachable.

As a medium sized business we are large enough to matter and small enough to care. We have Lawyers who are leaders in their field.

Though rooted in Yorkshire we help individuals and business all over the UK.

Our Lexcel and ISO accreditations show our commitment to client service, training and quality.

What You'll Do

As a Receptionist/Client Advisor Apprentice, you'll be trained on and responsible for (but not limited to) the following:

• To deal with clients both in person and on the telephone
• To record all incoming calls, clients, deliveries faxes
• To deal with incoming and outgoing post
• Keep ID and money laundering forms up to date

You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with Oxley & Coward will be highly competitive, so do not miss your chance!

Training Outcome

• Permanent position within the company

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Be reliable and punctual
• Professional

Qualifications

• Essential - GCSE - Maths & English - A*-C/9-4

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday- Friday 9.00am- 5.00pm 1 hour for lunch

Expected Duration: 1 Year

Training Provider: RNN GROUP