Apprentice Administrator

Introduction

Provide administrative support to the Sheffield team by responding to candidate enquiries, ensuring compliance requirements were met, coordinating payroll processes, formatting CVs, and managing job advertisements and candidate qualification records.

About the Employer

We're an independent, service-orientated recruitment partner. We work with high-calibre people on temporary, contract and permanent positions in construction & property, rail & transport, power & utilities and architecture amongst other related industries.  In 2021 we also launched a new area of our site dedicated to industrial recruitment.

What You'll Do

• Dealing with candidate queries, message taking and transferring phone calls to the appropriate person.
• Transferring information from application packs to candidate records on Firefish, scanning and recording documentation, and emailing new starter letters to the client and candidate from the Firefish system.
• Check if all compliance requirements are completed and chase any missing requirements/documents from the Consultant/Resourcer that are not on the system.
• Ensuring all compliance requirements are fulfilled before the assignment start date.
• Supporting and completing tasks as requested by Recruitment Consultants and Managers, in relation to conformity and compliance.
• Ensuring all working visas are in date, requesting new share codes when needed.
• Communicating weekly with the compliance manager, contributing to monthly compliance reports.
• Managing and coordinating payroll for your department, including requesting timesheets, candidate details and adjustments as required.
• Ensuring details for payroll are updated accurately on Firefish and in time for the weekly export. Including payment type, hours, pay rate etc.
• Dealing with candidate pay queries, communicating with clients and the payroll team if required.
• If PAYE, processing leavers once a candidate’s assignment is completed. Processing holiday pay and P45.
• Timesheet counts.
• Formatting of candidate CVs and adding them to Firefish.
• Creating, removing and amending job adverts onto various job websites
• Updating advertising spreadsheets and candidate searches.
• Sending and recording candidate updates as and when required.
• Booking CSCS/ PTS tests/cards for candidates upon request.
• Sending out the relevant PPE, if applicable, and updating Log Books.
• Maintain and promote a good standard of tidiness and cleanliness on your desk at all times.
• Ensure that you and others are following Health and Safety rules and regulations as per the Linear Health and Safety Policy and Responsibility Matrix.
• General administration, answering phones, dealing with the post and other tasks related to office management as allocated by line manager.

Training Outcome

Possibility to progress within the company into other roles or to complete level 5 business admin.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Reliable

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Full time, Monday–Friday, 8am–5pm (4:30pm finish on a Friday), 1hr unpaid lunch break.

Expected Duration: 1 Year 1 Month

Training Provider: SR APPRENTICESHIPS LIMITED