Administrator

The office operates in a fast-paced, high-profile and highly sensitive environment, working closely with colleagues across UCL and with external stakeholders. The President & Provost represents UCL nationally and internationally and engages with governments, organisations and other stakeholders across the higher education sector. The environment requires professionalism, discretion, confidentiality, flexibility and excellent relationship-building skills, particularly when working with senior colleagues and high-profile internal and external stakeholders. About the role This is a busy and varied role at the heart of the President & Provost's Team, offering the opportunity to be the first point of contact for the office. As Administrator, you will be the welcoming face of the team, providing a professional and friendly front-of-house service to visitors, staff and stakeholders, many of them at the highest levels of seniority. You will make sure everyone who comes through the door receives a positive first impression of the office. Alongside this, you will provide essential day-to-day administrative support across the team. This includes managing meeting room bookings, visitor sign-in and hospitality for internal and external meetings across two venues, processing invoices and purchase orders, ordering and maintaining office supplies, and keeping accurate electronic and physical records. You will also support the logistics, catering and materials for events and away days led by the team, and provide diary and administrative cover for colleagues when demand peaks. Reporting to the Senior Administrator, you will work closely with colleagues in the executive support function and build relationships with support colleagues across UCL, contributing to a collaborative wider administrative team. This is an opportunity to work in a high-profile university office, in a fast-paced and highly sensitive environment, and to take real pride in creating a professional and welcoming experience for everyone who visits. This role is based at UCL's Bloomsbury Campus. If you have any questions about the role or the application process, please contact Passant Khalifa (Senior Recruiter) at

You are a personable, well-organised and proactive professional with a can-do attitude and a strong eye for detail. You enjoy being the first point of contact for an office and are comfortable managing a busy front desk alongside a varied administrative workload, adapting calmly as priorities change. You have experience in a front-of-house, reception or customer-facing administrative role, and are confident working with colleagues at all levels, including senior stakeholders. You communicate clearly and warmly, and can be tactful yet assertive when needed. You are a confident user of Microsoft Office (Word, Excel and Outlook), and take care to keep accurate records and filing systems, both electronic and physical. Discretion and confidentiality are essential to the role, and you will be trusted to handle sensitive information with professionalism. You take initiative to resolve day-to-day issues and know when to escalate, and you enjoy working as part of a team, offering support and communicating well with colleagues. Experience of working in a higher education or research environment, optimising office processes and digital tools, or supporting events and meetings would be an advantage, but is not essential.

UCL's Office of the President & Provost supports the President & Provost across the full range of their responsibilities as the academic leader of the university. The team provides high-level logistical, administrative, executive and policy support, enabling the President & Provost and their leadership team to deliver strategic priorities and lead change across UCL.

As well as exciting opportunities, UCL offers a range of great benefits.

• 41 days' holiday (27 days annual leave, 8 bank holidays, 6 closure days)
• Option to purchase 5 additional days' annual leave
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme, season ticket loan, and immigration loan
• Relocation support for eligible posts
• On-site nursery and gym
• Enhanced maternity, paternity, and adoption pay
• Staff Support Service (employee assistance programme)
• Discounted medical insurance
Full details: . Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We particularly encourage applications from candidates underrepresented in UCL's workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and - for Grade 9 and 10 roles - women." Read more: . Applicants should also familiarise themselves with UCL's policies on: and Available documents