Account Manager

Are you passionate about applying your scientific expertise to drive commercial success? Do you thrive on building strong customer relationships and delivering high-impact, solution-led outcomes? If so, this is an exciting opportunity to make a real difference. We are seeking an Account Manager to represent Malvern Panalytical's full portfolio across all market segments in the Southeast region, with a strong focus on Pharma and Biologics. In this role, you will take ownership of a defined territory, driving sustainable growth by identifying new business opportunities while nurturing and expanding existing customer partnerships. Acting as a trusted advisor, you will leverage your technical knowledge and commercial acumen to deliver consultative, value-driven solutions. By aligning our industry-leading technologies with customer needs, you will play a key role in helping clients achieve their scientific and operational goals. What you'll be doing:

• Deliver against revenue targets and drive strong financial performance across your territory
• Build and maintain strategic, long-term relationships with key customers and stakeholders
• Identify, qualify, and progress new business opportunities, managing them effectively through the sales pipeline
• Engage customers in meaningful dialogue to understand their challenges and position tailored, value-driven solutions
• Partner closely with the Field Applications Team to deliver compelling technical demonstrations and support the sales process
• Represent Malvern Panalytical at conferences, exhibitions, and industry events, enhancing brand presence and generating leads
• Maintain accurate sales forecasts and ensure CRM data is up to date to support effective business planning
• Champion customer satisfaction by acting as a trusted advisor and ensuring a high-quality customer experience throughout the lifecycle
  
  Demonstrated success in B2B sales, ideally within the pharmaceutical, life sciences, or molecular biology sectors
• Experience selling capital equipment (CAPEX), particularly analytical instrumentation, is highly advantageous
• Proven ability to work with and manage distributor or channel partner networks is desirable
• Strong communication, negotiation, and presentation skills, with the ability to influence at multiple stakeholder levels
• Proficiency in CRM systems, with experience using Salesforce preferred
• Solid understanding of academic, industrial, and molecular biology market landscapes
• Commercial awareness, with the ability to confidently navigate financial and contractual discussions
• Full UK driving license, with willingness to travel 50% as required
  
  Together we are a powerful and highly complementary combination of market leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.


• Join an ambitious, fast-growing international organisation with a collaborative, inclusive culture where your ideas and impact truly matter
• Play a meaningful role in driving growth at a global leader committed to partnering with customers to make the world a better place
• Be part of a globally connected team, with opportunities to collaborate across regions and influence initiatives at scale
• Benefit from a comprehensive and competitive rewards package designed to support your wellbeing, growth, and success