Accommodation Finding Officer

Birmingham City Council are looking for a motivated and proactive individual to join the Accommodation Finding Team. This is an important frontline role where you will support the delivery of housing solutions that enable the Council to meet its statutory homelessness duties and wider housing priorities. You will play a key role in sourcing and securing suitable accommodation across the city, with a focus on developing Private Rented Sector (PRS) opportunities and identifying alternative housing solutions. This is an exciting opportunity to contribute to a high-impact service, helping to reduce reliance on temporary accommodation while responding to increasing demand and complex housing needs. You will be part of a forward-thinking service, supporting innovation, improving outcomes, and making a real difference to the lives of citizens. What you will be doing In this role, you will:

• Support the day-to-day operation of the Accommodation Finding Service
• Identify and secure suitable accommodation, including Private Rented Sector (PRS) properties and alternative housing solutions
• Develop and maintain effective relationships with landlords, housing providers, and key stakeholders
• Ensure all accommodation meets statutory requirements and agreed service standards
• Maintain accurate property records and contribute to property portfolio management and matching processes
• Support property inspections and ensure compliance with safety and legislative requirements
• Contribute to marketing and engagement activity to maintain a consistent pipeline of properties
• Negotiate with landlords and housing providers to secure suitable and sustainable accommodation solutions
• Use data and market intelligence to identify new housing supply opportunities
• Support tenancy set-up processes, including agreements, inventories, and incentive schemes
• Work collaboratively with internal teams and external partners to improve housing outcomes for customers
  
  We are looking for a confident and driven individual who can work effectively in a fast-paced and challenging environment.
You will bring:
• Experience in a sales, marketing, housing, or business development role
• A proven track record of achieving targets and delivering results in a performance-driven environment
• Strong relationship-building skills, with the ability to engage effectively with landlords and partners
• Good negotiation and influencing skills to secure accommodation solutions
• Experience of working collaboratively with internal and external stakeholders
• The ability to analyse information and use data to support service delivery and improvements
• Knowledge of the Private Rented Sector, homelessness, and relevant housing legislation
• Strong organisational skills, with the ability to manage a varied workload and respond to changing priorities
• A commitment to delivering high-quality customer service and improving outcomes for residents
  
  Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.