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43 Permanent, Tech / Digital / IT jobs in Winchester

Application Support Engin...

Salary Not Specified

Simplyhealth, Kingsland Place, City of Southampton

  • Full time
  • Permanent

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Posted 1 day ago, 30 Jul

Application Support Engin...

Salary Not Specified

Simplyhealth, Abbots Worthy, Hampshire

  • Full time
  • Permanent

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Posted 1 day ago, 30 Jul

Building Energy Managemen...

£14,527 a year

SAUTER Automation Limited, Popley, Basingstoke and Deane

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 1 day ago, 30 Jul

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Workday Platform Lead

Salary not available. View on company website.

Aztec Group, Bedford Place, City of Southampton

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Data Visualisation Analys...

Salary not available. View on company website.

Specsavers, Fareham

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Mathematical Modeler

Salary not available. View on company website.

ALTEN, Stamshaw, City of Portsmouth

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Technology Business Analy...

Salary not available. View on company website.

Aztec Group, Bedford Place, City of Southampton

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Requirements Management E...

Salary not available. View on company website.

ALTEN, Stamshaw, City of Portsmouth

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Systems Engineer

Salary not available. View on company website.

ALTEN, Stamshaw, City of Portsmouth

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

IT Service Desk Analyst

Salary not available. View on company website.

Help for Heroes, Farley, Wiltshire

  • Full time
  • Permanent

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Posted 3 days ago, 28 Jul

Environments Engineer

Salary not available. View on company website.

Fujitsu, Basingstoke, Hampshire

  • Full time
  • Permanent

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Posted 4 days ago, 27 Jul

DevOps Engineer

Salary not available. View on company website.

Fujitsu, Basingstoke, Hampshire

  • Full time
  • Permanent

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Posted 4 days ago, 27 Jul

OT Compute Platforms Mana...

£58100-£87100

Equal Approach Ltd., Havant

  • Full time
  • Permanent

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Posted 4 days ago, 27 Jul

Service Desk Analyst

Salary not available. View on company website.

Leidos, Inc., Fareham

  • Full time
  • Permanent

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Posted 6 days ago, 25 Jul

Service Desk Analyst

Salary not available. View on company website.

Fujitsu, Fareham

  • Full time
  • Permanent

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Posted 6 days ago, 25 Jul

Financial Analyst

Salary not available. View on company website.

Total Security, Fareham

  • Full time
  • Permanent

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Posted 6 days ago, 25 Jul

Lead Data Engineer

Salary not available. View on company website.

Castle Trust Bank, Basingstoke, Hampshire

  • Full time
  • Permanent

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Posted 6 days ago, 25 Jul

Senior Network Architect

£58100-£87100

Equal Approach Ltd., Havant

  • Full time
  • Permanent

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Posted 6 days ago, 25 Jul

IT Support Apprentice

£15,000 a year

MEDHURST COMMUNICATIONS LTD, Cuckoo Bushes, Eastleigh

  • Full time
  • Permanent
  • Apprenticeship programme

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Posted 1 week ago, 24 Jul

Associate Data Governance...

Salary not available. View on company website.

Office For National Statistics, Hill Park, Fareham

  • Full time
  • Permanent

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Posted 1 week ago, 23 Jul
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Application Support Engineer

Salary Not Specified

Simplyhealth, Kingsland Place, City of Southampton

  • Full time
  • Permanent

Posted 1 day ago, 30 Jul

Job ref: 11381_2741-ff44597c171ed3026fff3ec5da0fac8e

Full Job Description

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

As Application Support Engineer, you’ll be responsible for maintaining and supporting Simplyhealth’s software applications, ensuring optimal performance, troubleshooting issues, providing second line technical support, and liaising with vendors and internal teams. The role involves working closely with end-users, understanding their requirements, identifying the right approach and engaging other technology teams to ensure timely solutions are provided to any problems they encounter with applications.

If you are passionate about technology, enjoy solving complex problems, and have a customer-focused mindset, this role is an excellent opportunity to grow your career in the IT field.

Key responsibilities

  • Operational Readiness: Validate applications or changes for live deployment, ensuring full handover and support readiness.
  • System Monitoring: Monitor application health, performance, and stability, proactively resolving issues to meet SLAs.
  • Issue Resolution: Respond to user enquiries and tickets, diagnose technical problems, and collaborate with IT teams to resolve them.
  • Incident Management: Maintain and close incident records within SLA timelines, lead complex troubleshooting, and support problem management to prevent reoccurrence.
  • Customer Support: Deliver effective, high-quality support to users, ensuring timely and empathetic resolution of issues.
  • Cross-Team Collaboration: Work with Development, QA, Network, Database, and Operations teams to support application upgrades and resolve issues.
  • Deployment Support: Assist with application deployments, upgrades, post-release validation, and system integration efforts.
  • Documentation & Training: Create knowledge base articles, provide user guidance, and support training efforts to reduce repeat issues.
  • Data & Reporting: Assist in data analysis and reporting, ensuring integrity and identifying trends in recurring problems.
  • Automation: Use scripting or automation tools to automate tasks and improve efficiency

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