50 Permanent, Tech / Digital / IT jobs in Sutton, Doncaster

Working as a IT Change Analyst, you'll be responsible for providing the appropriate level of Service Assurance governance by assisting in the management of the day to day operational activities relating to Change Management and overall Governance. You'll ensure that the integrity of the live environment is protected, and any risks are understood and mitigated against. There will also be the opportunity to be involved and assisting the running and reporting on other ITIL Service Management processes such as Release, Asset Management, Incident, Request and Problem Management. What You'll Be Doing

• Working with the relevant ITIL process Managers to develop ITIL-based processes and procedures and embed across IT.
• Maintaining the centralised forward plans to ensure awareness, visibility and planning of key events.
• Developing and generating KPI reporting for consumption by differing audiences.
• Building and maintaining effective relationships with all users of services offered.
• Providing repeatable mechanism to respond to internal and external audit reviews and help and manage create/implement remediation plans where appropriate.
• Ensuring all change/releases to the IM IT estate follow correct process including testing in a pre-production environment.
• Reviewing and analysing CMDB data highlighting issues or concerns and ensuring accuracy and quality.
• Updating and managing data within the CMDB on a daily basis
• Responsible for creation of reporting packs ensuring information is available to be presented in line with timelines.
• Holding reviews to evaluate unsuccessful activities, audit findings and agree any remediation activities.
• Actively driving continuous service improvement in focused area and others., Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws.


• Experience of working in an analytical role
• Experience of successfully dealing with all levels of internal stakeholders.
• A keen eye for detail and a focus on data quality
• A good understanding of ITIL processes and Lean methodology. (Desirable)
  
  We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.
We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role


• 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!