Senior Engineer (BMC Helix) - SC Active Clearance

Andover Contract

Posted by: Infoplus Technologies UK Ltd

Posted: Friday, 19 June 2026

We are currently working on an urgent contract opportunity for an SC Cleared BMC Helix Architect/Senior Engineer.

Location: Andover (2 days onsite per week)

Clearance: Active SC Clearance required

8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale.
Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge.
Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration.
Strong REST/SOAP API integration skills; experience with BMC Helix iPaaS/Integration Service.
Scripting ability in Python, PowerShell, or Bash for automation tasks.
Experience with BMC Helix Discovery (ADDM) and CMDB data modelling.
ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred.
Excellent communication skills and ability to lead technical workstreams across multi-team organizations.

#s1-Gen

8+ years' hands-on experience with BMC Remedy/BMC Helix ITSM at enterprise scale.
Deep expertise in Helix ITSM modules: Incident, Problem, Change, CMDB, Asset, Service Request, Knowledge.
Proficiency in AR System workflow (Filters, Escalations, Active Links) and Smart IT configuration.
Strong REST/SOAP API integration skills; experience with BMC Helix iPaaS/Integration Service.
Scripting ability in Python, PowerShell, or Bash for automation tasks.
Experience with BMC Helix Discovery (ADDM) and CMDB data modelling.
ITIL v4 Foundation certified (minimum); Managing Professional or Strategic Leader preferred.
Excellent communication skills and ability to lead technical workstreams across multi-team organizations.

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