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31 Permanent, Tech / Digital / IT jobs in Rhuthun, Sir Ddinbych - Denbighshire

Application Support Engin...

Salary not available. View on company website.

Harris Computer, Chester

  • Full time
  • Permanent

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Posted 1 day ago, 26 Jul

Associate Professional Se...

Salary not available. View on company website.

LexisNexis Risk Solutions, Chester

  • Full time
  • Permanent

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Posted 2 days ago, 25 Jul

Lead Data Engineer (Commi...

Salary not available. View on company website.

Visa, Druid, Sir Ddinbych - Denbighshire

  • Full time
  • Permanent

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Posted 2 days ago, 25 Jul

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HRIS Systems Administrato...

Salary not available. View on company website.

Darwin Escapes, Treffynnon, Sir y Fflint - Flintshire

  • Full time
  • Permanent

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Posted 2 days ago, 25 Jul

Full Stack Developer (386...

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GBG Plc, Chester

  • Full time
  • Permanent

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Posted 2 weeks ago, 12 Jul

Senior Software Engineer ...

Salary not available. View on company website.

Iceland Foods, Shotton, Sir y Fflint - Flintshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 11 Jul

Software Engineer - Deesi...

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Iceland Foods, Shotton, Sir y Fflint - Flintshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 11 Jul

Cloud Engineer

Salary Not Specified

evoke plc, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Developer - Automation te...

Salary Not Specified

evoke plc, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Principal Digital Analyst

Salary not available. View on company website.

Forge Holiday Group Ltd, Chester

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Lead Test Engineer (Secur...

Salary not available. View on company website.

Government Digital & Data, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

IT Helpdesk Team Leader

Salary not available. View on company website.

Flotek Group Limited, Rhuallt, Sir Ddinbych - Denbighshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Technical Support Analyst...

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Denbighshire County Council, Rhuthun, Sir Ddinbych - Denbighshire

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Test Engineer (Security) ...

Salary not available. View on company website.

Government Digital & Data, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Staff Backend Engineer - ...

£121116

Grafana Labs, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Cloud Architect

Salary Not Specified

Sitel, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Formal Methods Engineer -...

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Io Global, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Lead Test Engineer (Secur...

Salary not available. View on company website.

Companies House, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Senior Test Engineer (Sec...

Salary not available. View on company website.

Companies House, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul

Senior Information Analys...

Salary not available. View on company website.

Countess of Chester Hospital NHS Foundation Trust, Chester

  • Full time
  • Permanent

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Posted 2 weeks ago, 7 Jul
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Application Support Engineer

Salary not available. View on company website.

Harris Computer, Chester

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 26 Jul

Job ref: e38d8ed811e74e0a99a19d0c884a7cf2

Full Job Description

Job summaryWe're looking for an Application Support Engineer to be the first point of contact for customer issues, triaging, investigating, and helping to resolve them within agreed SLAs. You'll also support wider improvement efforts, contribute to automation and monitoring projects, and help our R&D team to roll out new functionality across the platform. Following probation, you'll join the Out-of-Hours support rota as part of the wider team.Role ResponsibilitiesProvide first-line support to customers by triaging, troubleshooting, and resolving issues using SQL, internal tools, and documented processes.Collaborate with internal teams to investigate complex problems, support platform improvements, and contribute to long-term solutions.Maintain clear, professional communication with customers throughout the issue lifecycle, managing expectations and keeping them informed.Help ensure system stability by monitoring performance, supporting upgrades and patches, and identifying opportunities for

proactive improvement.Contribute to a positive team environment by sharing knowledge, supporting documentation efforts, and joining the Out-of-Hours support rota post-probation.Who We're Looking ForWe're looking for someone with curiosity, enthusiasm, and a desire to learn. You don't need to know everything from day one - what matters most is a positive, can-do attitude and a willingness to grow. You'll be part of a supportive team where collaboration, reliability, and clear communication are key.We embrace a set of that guide how we work together - we aim to foster an environment of respect, integrity, and continuous improvement.While formal qualifications such as a degree in an IT or science-related subject (or equivalent professional certifications) are helpful, relevant experience and the right mindset are just as valuable.You must be eligible to work in the UK at the time of application.Required Skills & ExperienceStrong problem-solving skills with the ability to analyse and
troubleshoot technical issues.Excellent communication skills - both written and verbal.A customer-focused mindset and the ability to handle support queries professionally and empathetically.Comfortable working independently and as part of a team.A good working knowledge of Microsoft Office tools (Outlook, Excel, Word).Willingness to learn and adapt in a fast-moving environment.Desirable Skills & KnowledgeWhile not essential, experience or familiarity with the following would be beneficial:SQL (Oracle, SQL Server, PostgreSQL) - for debugging and data querying.Operating system troubleshooting (Windows Server, Linux, Kubernetes).Cloud platforms such as Microsoft Azure or AWS.Networking fundamentals and web server knowledge.Previous experience with Patient Administration Systems (PAS) systems.Understanding of UK Government systems and standards.Experience working within a quality-assured environment or regulated industry.

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