OMD EMEA are recruiting for a Senior Manager within their Data Operations Team to work on Sony and SharkNinja! In this role you will; Drive operational excellence:

Act as the first point of contact for clients and internal stakeholders to address issues relating to data collection, reporting, delivery and dashboard queries. Operating with the support of subject matter experts in all areas across data & tech, activation and client leadership.
Create visual solutions for dashboards and reports
Ensure compliance across taxonomy structures with the Performance Media team across various markets
Developing new and iterating existing processes to reflect best practice
Identifying and highlighting where processes are not duly followed and proactively propose solutions
Embedding a culture of continuous process improvements
Safeguard resources by identifying and managing out inefficiencies, making sure opportunities are realised, removing bottlenecks that may hinder the team from performing at its best
Conduct risk and impact analysis and identify mitigating actions
Develop and implement strategic solutions to address operational challenges and offer possible workarounds and long-term solutions and be responsible for delivering agreed improvements
Proactively identify operational challenges and opportunities, and defining solutions for these
Work with subject matter experts to streamline their areas of delivery
Establish KPIs which can be used to demonstrate the value of the operations function to the client and internal audiences

Excellent communication skills
Ability to work as across a range of concurrent workstreams, with appropriate support
Strong experience of using data visualisation tools (PowerBi, Looker, Tableau) as well as a strong working knowledge of Excel.
Experience in SQL and automation (Power Automate, etc) is desirable.
Proven ability to deliver process improvement, both in terms of building new solutions and improving existing ones
Ability to assess problems and prioritise fixes, ideally with a Lean mindset.
Ability to take unstructured work and build out a defined, documented and replicable process, both solo and alongside a wider team depending on the nature of the task. Optimally processes would be developed in a way which could be transferred and scaled with other OMD/OMG clients
Good understanding of media and underlying principles of media buying
Experience implementing and working within project management systems, e.g Trello/Jira/Hive preferable

At OMD EMEA, we strive to deliver on our promise of 'better decisions, faster' for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world's largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

382 Tech / Digital / IT jobs in Marshmoor, Welwyn Hatfield