25 Full time, Tech / Digital / IT jobs in Market Harborough, Leicestershire

The position holder will provide second-line support for Yusen's Transport Management System (TMS), Carlo, and other transport systems across Europe. Responsibilities include handling requests and incidents, supporting new implementations, problem-solving, training, and migration from legacy systems., Provide technical support to internal customers and serve as the Subject Matter Expert in IT. - Manage incident and problem resolution, ensuring adherence to controls, tools, and SLAs. - Assist Operations support with TMS requests and train staff on relevant procedures. - Evaluate customer needs and present proposed solutions. - Translate business requirements into functional TMS designs while following regional guidelines. - Collaborate with TMS vendors and development teams for enhancements. - Generate reports from TMS data using SQL, Crystal Reports, or Power BI. - Build EDI interfaces to integrate TMS systems with partners and customers. - Recommend TMS improvements and evaluate new versions for upgrades. - Configure transport systems to meet specifications and test functionality. - Support users during UAT and provide project controls using PM tools. - Manage project deliverables and provide training materials for new solutions.

We seek a highly motivated TMS Specialist to join our fantastic team in Grange Park, Northampton (NN4 5FB)., Essential: Experience in a 3PL/4PL environment or with Transport Management Systems (TMS) in IT. - Skilled in creating scope and functional specification documents. - Experienced in managing small projects with a solid understanding of project management principles. - Commercially aware with the ability to contribute to cost-benefit analyses. - Excellent interpersonal skills for building rapport at all levels. - Quick learner of new systems. - Able to work under pressure and meet deadlines. - Proficient in TMS configuration, testing, and documentation. - Capable of troubleshooting technical issues and providing user support. - Experience with databases (Oracle SQL), including DML SQL and PL/SQL or T-SQL. - Strong data analysis skills to identify trends. - Effective problem-solving focusing on root causes. - Strong communication skills for customer service and team collaboration. - Knowledge of transport, logistics, and freight forwarding processes.

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected, and creative in making us the world's preferred choice.

You will be expected to work Monday to Friday between 0800 and 1700. The salary is from £40,000.00 per annum (DOE). Benefits:

• Hybrid environment
• Up to 25 days of holiday (excluding bank holidays) and 5 days of Volunteer Leave per year
• Opportunity for Unpaid Leave
• Free Eye Test
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On-Site Mental Health First Aiders
• Employee benefits, i.e., Free eye test, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities