The successful candidate will be responsible for delivering technical SAP services that maintain and enhance the reliability, availability, security, and performance of Dunelm's SAP landscape as per best practice. You will work closely with SAP functional and technical teams, Enterprise Architects, Security and Compliance teams, Service Desk colleagues, and wider business stakeholders to support both business-as-usual operations and strategic transformation initiatives.

Delivery of SAP implementation activities in line with service request SLAs and agile principles ways of working using Kanban boards
Provide technical leadership with the internal SAP tech services team, Tech and Digital teams, and other business stakeholders to undertake and / or oversee day to day delivery of SAP.
Implementation projects (end-to-end) from Design phase to Go-live phase.
Undertake the overall support and maintenance activities, ensuring all SLAs for system reliability, availability and performance are achieved.
Act as an internal SME to solve issues in a fast-paced environment with demanding deadlines relating to the SAP & non-SAP systems.
Undertake and / or oversee the identification of root causes of any issues that impact the system availability.
Contribute to the SAP Basis performance improvements, including technical monitoring and capacity management.
Support the SAP Basis tech lead in the development and implementation of the SAP roadmap and other initiatives.
Maximise the synergy of shared services provided by other teams to increase collaboration and delivery of changes with agile approach ways of working., System Implementation & Configuration: Deploy and configure SAP S/4HANA systems on-premises or in cloud environments (AWS, Azure, GCP).
HANA Database Administration: Manage HANA in-memory databases, including backups, performance tuning, and troubleshooting.
System Monitoring & Performance Tuning: Use tools like SAP Solution Manager and Focused Run to monitor system health and optimize performance.
Upgrades and Patches: Apply support packages, kernel upgrades, and enhancement packs to keep systems current.
Integration Support: Facilitate integration with SAP Fiori, SAP Gateway, and third-party systems.
Backup and Recovery: understanding of backup strategies and disaster recovery plans.
Monitoring and Troubleshooting: Use tools like Solution Manager to monitor system health and resolve issues.
Database Administration: Support MSSQL, HANA, or other databases underlying SAP systems.
Transport Management: Handle SAP transport requests and manage the transport directory. Good understanding of transport management tool Active Control., Meet John, our Chief Tech and Innovation Officer, who shares insights into the exciting things happening in tech, why Dunelm is his happy place, and his unique route into the tech world.

SAP ERP
SAP EWM
SAP PO
SAP NetWeaver (ABAP and Java)
SAP HANA
SAP S/4HANA
SAP Solution Manager
SAP Web Dispatcher, Technical Expertise: Strong understanding of SAP NetWeaver and S/4HANA architecture, operating systems (Linux/Windows), and databases.
Tools Proficiency: SAP Solution Manager, SAP HANA Cockpit, SAP Fiori Admin Console, SAP Cloud Connector, BTP and SAP Landscape Management (LaMa).
Problem-Solving: Ability to diagnose and resolve complex system issues.
Communication: Collaborate with functional teams, developers, and external vendors.
Certifications: SAP Basis, HANA, S/4HANA and BTP certifications are often preferred.
Experience: Experience in SAP implementation, upgrade, patching and one or two S/4HANA implementation, migration/transformation.
Soft Skills: Strong problem-solving, communication, and collaboration abilities.
Exposure to Agile delivery methodology using Kanban on Jira
Experience in using EPI-USE Archiving and Data refresh tools.
Collaborative and team-oriented approach.
Curiosity and a continuous learning mindset.
Positive and proactive attitude.
Ability to influence stakeholders and build effective working relationships.
Strong prioritisation and organisational skills, particularly when managing competing demands.
Customer-focused mindset.
Results and delivery-oriented approach.
Accountability and ownership.
Excellent verbal and written communication skills.
Self-motivated with the ability to work independently.
Commitment to personal and professional development.
Adaptability and flexibility in a fast-changing environment.

We are the UK's leading homewares retailer, helping customers create homes they love. Our supportive and collaborative culture makes Dunelm a place where colleagues can thrive and feel at home too.

2 temporary Tech / Digital / IT jobs in Leicester