Introduction

This is an exciting opportunity for someone with a passion for technology to begin a career in IT. As an Apprentice IT Engineer, you will provide first-line IT support to colleagues across multiple international sites while learning from experienced IT professionals.

About the Employer

Teconnex is a global leader in providing engineered clamping solutions for the emissions market while investing in new technology through our Product Diversification Programme.

With facilities in four continents, our continuous improvement has seen us diversify our production to meet the requirements of a number of industry sectors.

Our history began with manufacturing technical joint solutions and continues to grow on a global stage but Teconnex today has expanded into the world of Bellows, power, aerospace, automation, tooling and more in the future.

What You'll Do

Performing routine IT maintenance tasks, including software updates and antivirus scans
Participating in IT projects, such as system upgrades and deployments
Collaborating with the IT team to learn and implement IT policies and best practices
Documenting IT processes and configurations to support knowledge sharing
Liaising with external vendors and service providers as part of the procurement and support process
Taking ownership of tasks and ensuring they are completed to a high standard
Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers

Training Outcome

Potential full-time role upon completion of apprenticeship.

Skills Required

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Analytical skills
Team working
Initiative
Positive attitude

Qualifications

Essential - GCSE - English - 4
Essential - GCSE - in 5 Subjects - 4
Essential - GCSE - Maths - 4

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday. Working hours to be confirmed at interview stage.

Expected Duration: 1 Year 6 Months

Training Provider: LUMINATE EDUCATION GROUP

22 permanent Tech / Digital / IT jobs in Harrogate