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22 Tech / Digital / IT jobs in Bury St Edmunds, Suffolk

Cellar Service Team Membe...

Salary not available. View on company website.

Greene King, Bury St Edmunds, Suffolk

  • Full time
  • Permanent

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Posted 1 day ago, 13 Jul

Senior Security Engineer

Salary not available. View on company website.

Beyond Co, Newmarket, Suffolk

  • Full time
  • Permanent

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Posted 4 days ago, 10 Jul

Cloud Engineer

Salary Not Specified

evoke plc, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

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Developer - Automation te...

Salary Not Specified

evoke plc, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Lead Test Engineer (Secur...

Salary not available. View on company website.

Government Digital & Data, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Test Engineer (Security) ...

Salary not available. View on company website.

Government Digital & Data, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Staff Backend Engineer - ...

£121116

Grafana Labs, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Cloud Architect

Salary Not Specified

Sitel, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Formal Methods Engineer -...

Salary not available. View on company website.

Io Global, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Lead Test Engineer (Secur...

Salary not available. View on company website.

Companies House, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Senior Test Engineer (Sec...

Salary not available. View on company website.

Companies House, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Solution Architect

Salary Not Specified

Version 1 Solutions Limited, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

MAXIMO Application Suite ...

£115000

General Dynamics Information Technology, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Network Architect

Salary Not Specified

Cencora, Inc., Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

People Analyst

£10000

The Wave, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Third Party Risk Lead

Salary Not Specified

Admiral Group Plc, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Senior Software Engineer ...

Salary not available. View on company website.

Mozilla, Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Juju Software Engineer (G...

Salary not available. View on company website.

Canonical Ltd., Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

Senior Software Engineer ...

Salary not available. View on company website.

Canonical Ltd., Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul

IoT Platform Engineer

Salary not available. View on company website.

Canonical Ltd., Can be based anywhere.

  • Full time
  • Permanent

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Posted 1 week ago, 7 Jul
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Cellar Service Team Member

Salary not available. View on company website.

Greene King, Bury St Edmunds, Suffolk

  • Onsite working
  • Full time
  • Permanent

Posted 1 day ago, 13 Jul

Job ref: 37fa5250d192464a9791a60607032dc4

Full Job Description

  • Respond to customer inquiries and technical issues via phone, email, or chat.
  • Diagnose and troubleshoot beer dispense equipment issues, using specific technical understanding to resolve the issues.
  • Provide step-by-step guidance and solutions to customers.
  • Escalate complex issues to higher-level support or specialised teams as needed.
  • Document and track customer interactions and resolutions in the support system.
  • Follow up with customers to ensure their issues are fully resolved.
  • Continuous development in technical understanding to support customers in resolution.

    Strong communication skills with the ability to interact at all levels both internally and externally
  • Good level of Microsoft systems including Word and Excel
  • Proven experience in a technical support or customer service role.
  • Strong technical troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to explain technical concepts to non-technical users.
  • Proficiency in using support software and tools (e.g., ticketing systems, remote desktop applications).

    Company DescriptionAs a Cellar Service Team Member, you'll be the first point of contact for customers experiencing technical difficulties. You'll diagnose and troubleshoot issues, providing clear and effective solutions. Your technical expertise and friendly demeanour will make every customer interaction a positive experience.Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what's wholly British, the pub experience.Job DescriptionYour role as Cellar Service Team Member

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