Apprentice Technical Supp...
HomeServe Membership Ltd, Walsall
- Full time
- Apprenticeship programme
Apply on company site
Customer Service Apprenti...
Hayley Group Limited, Hasbury, Dudley
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
Systems Developer
Innovate Healthcare Services, Radford Semele, Warwickshire
- Full time
- Permanent
Apply on company site
Full Stack Developer
Royal Leamington Spa, Royal Leamington Spa, Warwickshire
- Full time
- Permanent
Apply on company site
Engineer - Deployment Sit...
Deutsche Bank AG, Birmingham
- Part time
- Permanent
Apply on company site
Engineer - NetDevOps
Deutsche Bank AG, Birmingham
- Part time
- Permanent
Apply on company site
Senior Engineer - Deploym...
Deutsche Bank AG, Birmingham
- Part time
- Permanent
Apply on company site
2026 | EMEA | Birmingham ...
Goldman Sachs, Inc., Birmingham
- Full time
- Permanent
Apply on company site
Integration Enterprise Ar...
KPMG International Cooperative, Birmingham
- Full time
- Permanent
Apply on company site
Principal AI Engineer Rol...
KPMG International Cooperative, Winson Green, Birmingham
- Full time
- Permanent
Apply on company site
Data Apprentice (Birmingh...
Lloyds Banking Group, Birmingham
- Full time
- Apprenticeship programme
Apply on company site
Site Reliability Engineer...
BT Group, Birmingham
- Full time
- Permanent
Apply on company site
Senior Platform Engineer
Department for Business and Trade, Birmingham
- Full time
- Permanent
Apply on company site
Specialist Engineer
M Group Telecom, Warwick
- Full time
- Permanent
Apply on company site
Risk - Analytics & Report...
Goldman Sachs Group, Inc, Birmingham
- Full time
- Permanent
Apply on company site
Microsoft Cloud Senior En...
West Bromwich Building Society, West Bromwich, Sandwell
- Full time
- Permanent
Apply on company site
Deep Learning Engineer
Devi Technologies, Hockley, Birmingham
- Full time
- Permanent
Apply on company site
Senior Innovation Service...
Cancer Research UK, Stratford-upon-Avon, Warwickshire
- Full time
- Permanent
Apply on company site
IT Technician Apprentice
Ark Schools, Highgate, Birmingham
- Full time
- Apprenticeship programme
Apply on company site
Senior Manager - Powered ...
KPMG International Cooperative, Digbeth, Birmingham
- Full time
- Permanent
Apply on company site
You have 115 jobs to review
That's a lot to get through.
Most jobseekers use around 4 filters to sharpen their results and avoid endless scrolling.
Why not save time and refine your search with these filters?
Apprentice Technical Support Engineer
Salary not available. View on company website.
HomeServe Membership Ltd, Walsall
- Onsite working
- Full time
- Apprenticeship programme
Posted 5 days ago, 4 Oct
Job ref: 19ca04f3af38481a9689cfae3b201ebe
Full Job Description
HomeServe are currently recruiting for an Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall. This is an exciting opportunity to start your career in IT, gaining valuable hands-on experience while working towards a recognised qualification. This role will be 100% office based, providing direct support to our colleagues with their technical queries and issues. The primary purpose of the Apprentice Technical Support Engineer is to assist users across HomeServe Membership Ltd with their IT needs, including hardware, software and access queries. You will be supported by our experienced IT team, learning how to log, troubleshoot and resolve incidents while developing your technical knowledge. You'll work closely with the 1st Line Internal IT team and wider technical teams, building up your skills and confidence across a variety of IT support areas.What you'll be doing:
- Be the first point of contact for colleagues needing IT support.
- Log and track all incidents and service requests in the IT system.
- Learn how to resolve common IT issues, such as password resets, basic software installs and equipment setup.
- Provide support via phone, email, chat and in person.
- Escalate issues to more experienced team members when required.
- Contribute to knowledge base articles and user guides.
- Gain experience in supporting desktop and mobile devices.
- Develop an understanding of IT processes, security and customer service.
A genuine interest in IT and technology. - Strong problem-solving skills and a willingness to learn.
- Good communication skills and a helpful, customer-focused approach.
- Ability to work well in a team environment.
- GCSEs (or equivalent) in English and Maths - a keen interest in IT is more important than prior experience., Experience across a broad range of IT support tasks.
- A clear progression path within our Technology & Change team.
Not Specified