169 Social Services / Housing jobs in Durham

Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Lead Support Worker, you'll be at the heart of supporting our customers who have complex needs to support them within their accommodations and out in the community. Our Central Resource Team supports our supported accommodations and community services to cover staff annual leave, sickness or recruitment to ensure our customers always get the best possible service and support. Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Assisting our customers with complex needs and vulnerabilities. From homelessness, substance misuse, complex mental health and social isolation.
• Helping customers with independent living, daily tasks, budgeting and finance, health and wellbeing and activities.
• Carrying out risk assessments, support planning, goal setting, safeguarding and regular reviews. We also assist with ending and setting up tenancies for our accommodations.
• Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working towards the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
• To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team You'll join Yvonne on the central resource team who's worked for Home Group since 2014. Yvonne started as a Support Worker and took full advantage of all the training and experience we offer here at Home Group. Supporting her is our Client Service Managers for CRT, Laura, Libby, Sam, Emma and Tom.,
• 37.5 hours a week. You will work on a rota based system including evenings, weekends and occasional waking nights.
  
  Travel and work between our services across County Durham including Brandon, Consett, West Cornforth, Durham and we have one service in Sunderland.
• Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Although you may lone work at times, we will get together regularly for training and team meetings.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You'll need an Enhanced DBS check done and we pay for that.
A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What's in it for you?
• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that's why we're the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.