Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
Assessing customers' needs by writing and updating support plans
Being a first point of call to receive and direct all customer queries
Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education
Handling occasional emergency situations
Keeping accurate and high-quality written records, We can only accept applications from individuals with the right to work in the UK.
All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
Internal candidates should apply via their internal careers account.
We may close this advert early, so please apply as soon as possible.

Experience of working with adults who have experienced homelessness
Enthusiastic and flexible with a strong "can-do" attitude
Ability to work as part of a team and on own initiative
Strong organisational skills as well as functional literacy and numeracy
Ability to react quickly to changing priorities whilst working to deadlines and targets
NVQ3 in Health and Social Care, or willingness to work towards is essential

Make a difference where it matters most Be the reason someone finds their footing

Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements and annual leave purchase scheme
Company-funded training and ongoing career development opportunities
Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

3 Part time Social care / Social services / Housing jobs in Norwich