Support customers who have experienced homelessness to build independence and reach their potential
Assess needs and update support plans
Act as the first point of contact for customer queries
Build positive relationships that respect choice, privacy and dignity
Work with external partners to boost confidence, health and wellbeing, and encourage education and employment
All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
Internal candidates should apply via their internal careers account.
We may close this advert early, so please apply as soon as possible.

Experience supporting adults who have experienced homelessness
Positive, flexible and enthusiastic approach
Able to work well in a team and independently
Strong organisational skills with good literacy and numeracy
NVQ Level 3 in Health and Social Care or willingness to work towards it
Proficient technology/IT skills (Microsoft Office and similar)

You'll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements and annual leave purchase scheme
Company-funded training and ongoing career development opportunities
Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
Enhanced pay rates for additional hours, when available

23 Social care / Social services / Housing jobs in Bury St Edmunds, Suffolk