Support customers with mental health needs to build independence and reach their potential
Encourage progress towards managing positive mental health
Provide one-to-one support when needed
Promote safety through risk assessments and regular reviews
Assess needs and update support plans, delivering small group activities to support recovery and wellbeing
We can only accept applications from individuals with the right to work in the UK.
All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
Internal candidates should apply via their internal careers account.
We may close this advert early, so please apply as soon as possible.

Experience supporting adults with mental health needs
Empathetic and able to relate to people with mental health challenges
Lived experience of mental health services is valued and can help support people in crisis
Able to work effectively under pressure and maintain accurate records
NVQ Level 3 in Health and Social Care or willingness to work towards it
Proficient technology/IT skills (Microsoft Office and similar)

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status., You'll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements and annual leave purchase scheme
Company-funded training and ongoing career development opportunities
Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

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