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Housing Support Officer -...
Salary not available. View on company website.
Alliance Homes Group, Weston-Super-Mare, North Somerset
- Part time
- Permanent
Apply on company site
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Salary not available. View on company website.
Alliance Homes Group, Weston-Super-Mare, North Somerset
- Remote working
- Part time
- Permanent
Posted 1 day ago, 13 Aug
Job ref: b1ab2bb95dde42e6a165ec037a50aa00
Full Job Description
We have an exciting opportunity to join our Community Service Team as our next Housing Support Assessor.
This function will be the first point of contact for customers who require access to support, information or advice to support tenancy sustainment and prevent homelessness or housing crisis.
You will conduct assessments in the manner most accessible to the customer, such as telephone, video calling, face to face and by email, whilst keeping case notes and reporting systems up-to-date.
You, through your role, will promote independence, reduce social isolation and support access to community services.
You will have previous experience preferably in a Housing Support environment, but this could also be in social care or a customer focussed environment.
As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.
Working with case notes, you will also have strong attention to detail.
The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
This function will be the first point of contact for customers who require access to support, information or advice to support tenancy sustainment and prevent homelessness or housing crisis.
You will conduct assessments in the manner most accessible to the customer, such as telephone, video calling, face to face and by email, whilst keeping case notes and reporting systems up-to-date.
You, through your role, will promote independence, reduce social isolation and support access to community services.
You will have previous experience preferably in a Housing Support environment, but this could also be in social care or a customer focussed environment.
As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills.
Working with case notes, you will also have strong attention to detail.
The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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www.jobs24.co.uk/job/housing-support-assessor-125478278