Internal Sales Administrator needed in Tewkesbury, Salary: £30,000 + Benefits, Job Type: Full-time, Permanent, Working Hours: Monday to Friday, Office Based. Fantastic opportunity to join a growing engineering business with a clear progression route into Account Management for the right candidate.

Job Description
Join a market-leading engineering manufacturer in Tewkesbury and become a key part of the Commercial team. We're looking for an organised and proactive Internal Sales Administrator to support the Account Management function by ensuring customer orders are processed accurately and efficiently from order receipt through to delivery. Working closely with Sales, Supply Chain and Production teams, you'll play a vital role in maintaining customer satisfaction, ensuring accurate order management and providing the administrative backbone that keeps the business running smoothly. This newly created role offers excellent long-term career prospects, including a structured pathway into Account Management.

Role and Responsibilities

Process and validate customer orders accurately and efficiently
Maintain order information across Salesforce CRM and internal business systems
Ensure Sales, Supply Chain and Production teams have accurate and up-to-date order information
Support Account Managers with order queries and customer administration
Produce regular order status reports and track key order milestones
Identify and escalate pricing discrepancies, stock shortages, lead time concerns and delivery risks
Maintain accurate audit trails, customer correspondence and order records
Liaise with Planning, Production and Supply Chain teams to resolve issues and maintain delivery performance
Support quotation administration and general commercial activities when required
Ensure high levels of accuracy and compliance across all order processing activities

About You

Previous experience within Sales Administration, Order Processing or Customer Service
Experience within a manufacturing, engineering or technical environment
Experience managing high-volume order processing and data entry
Experience using CRM, ERP or MRP systems
Intermediate Microsoft Excel skills including VLOOKUPs, Pivot Tables or similar
Strong organisational skills and exceptional attention to detail
Confident communicator with the ability to work effectively across multiple departments
Able to prioritise workload and remain accurate in a fast-paced environment
Salesforce experience would be advantageous
Exposure to defence, aerospace or advanced engineering sectors would be beneficial
Experience supporting quotations, pricing or commercial administration desirable
Ambitious and eager to develop towards an Account Management career

What is on Offer

Salary of £30,000 plus benefits
Full-time permanent position
Monday to Friday office-based working
Structured career progression into Account Management
Opportunity to join a growing and innovative engineering business
Supportive team environment with ongoing training and development
Long-term career stability and growth opportunities

Interested?
To apply or find out more, contact Pertemps Gloucester:
Unit A4, Elmbridge Court, Cheltenham Road East, Gloucester, GL3 1JZ
Call 01452 507500, Monday–Friday, 08:00–17:00

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