Telesales Executive

Permanent | Full Time | Birmingham City Centre | Office Based

Working Hours Monday to Thursday 9am -17.30pm

Friday 9pm- 17.00pm

Salary: £24,000 - £27,000 per annum + Uncapped Commission
(salary dependent on skills, experience and performance)

About the Role

We are seeking ambitious and motivated individuals to join our growing sales team as Telesales Representatives. This is an excellent opportunity for someone looking to build a successful career in sales and business development.

As a Telesales Representative, you will be responsible for proactively contacting UK business owners, identifying new business opportunities, and introducing financial products and services that may support their business growth.

This is a telephone-based outbound sales role suited to individuals who enjoy building relationships, speaking with new people, and working towards clear performance targets. You will receive comprehensive training, ongoing coaching, and support to help you develop your skills and maximise your earning potential.

Successful individuals may have opportunities to progress into Account Management or other sales-focused roles within the business.

Key Responsibilities

Make outbound calls to prospective business customers to generate new business opportunities.
Introduce the company's products and services to potential customers.
Build rapport with business owners and decision-makers.
Identify customer needs through effective questioning and active listening.
Handle objections professionally and confidently.
Maintain regular follow-up activity with prospective customers.
Develop and manage a pipeline of potential business opportunities.
Work towards individual and team targets for activity, lead generation, and conversions.
Maintain accurate customer records and activity logs within internal systems.
Ensure all customer interactions are conducted professionally and in accordance with company policies and relevant regulations.
Monitor personal performance against agreed KPIs and objectives.
Contribute positively to a collaborative and high-performing sales environment.

Skills and Experience

We are looking for individuals who are:

Confident communicators with strong telephone skills.
Motivated, resilient, and able to remain positive when faced with challenges.
Target-driven and enthusiastic about achieving results.
Organised and able to manage a consistent workload.
Professional and customer focused.
Eager to learn and develop within a sales environment.

Previous telesales, customer service, retail sales, or business development experience would be advantageous but is not essential, as full training will be provided.

What We Offer

Competitive basic salary.
Uncapped commission structure.
Comprehensive induction and ongoing training.
Career development and progression opportunities.
Supportive and collaborative working environment.
Opportunity to develop valuable sales and relationship management skills.

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