Contract: Temporary Hours: Part-time Hours of Work: 20 Hours per week, working on a rota basis As a Customer Experience Team Member, you'll be at the heart of our store - helping customers find the right products, offering expert advice, and creating a welcoming environment. You'll work closely with your team to deliver a high-quality retail experience, support sales targets, and ensure every customer leaves with a positive impression. Key responsibilities include:

Delivering friendly, knowledgeable, and solution-focused service
Building strong relationships with customers and understanding their needs
Promoting current offers and recommending suitable products
Supporting the delivery of sales targets and store KPIs
Handling customer queries and taking ownership of follow-up
Demonstrating strong product knowledge across all departments
Promoting our membership scheme and processing transactions accurately
Maintaining high standards of store presentation and stock awareness
Following health & safety procedures and safe working practices

We're looking for a friendly, knowledgeable, and customer-focused individual to join our team as a Customer Experience Team Member. If you're passionate about delivering great service, enjoy working with people, and want to be part of a business that supports rural communities, we'd love to hear from you., A genuine interest in customer service and retail
Strong communication and interpersonal skills
Good IT skills and a willingness to learn new systems
Ability to work under pressure and manage multiple tasks
Awareness of Data Protection / GDPR and Health & Safety standards
You'll be confident, approachable, and self-motivated, with a flexible and team-oriented attitude. Experience in customer-facing roles is a bonus, but not essential, we're happy to support your development.

Scottish Widows contributory pension - company will match up to 5%

1 temporary Retail jobs in Truro