Introduction

An apprentice Parts Advisor co-ordinates parts sale to ensure that customers are always able to have the parts they require when they need them. You will use the company’s computer system to log stock movements and produce orders, liaising with colleagues and deal with enquiries from both trade and retail customers.

About the Employer

Established in Milton Keynes in 2002, we have subsequently grown to be an award-winning company and a leading Toyota dealer group in the UK, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Staffordshire, Suffolk and the West Midlands.

What You'll Do

If you enjoy working with people, like the idea of working hard to meet customers needs, enjoy working with computers and communication systems, then this is an exciting opportunity for you.

The Apprentice Parts Advisor coordinates all parts sales to ensure that customers and Technicians are always able to have the parts they require when they need them.

This involves:

Using the company’s sophisticated computer system to log stock movements and produce orders
Liaising with colleagues and customers
Developing selling skills to improve parts sales performance and dealing with enquiries from both trade and retail customers

Training Outcome

A competent Parts Advisor has many transferable skills. As a fully qualified Parts Advisor, you will have access to further development opportunities within the company.

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Qualifications

Essential - GCSE - English & Maths - C/4 or above

Course Information

Course: Retailer (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 8.30am - 5.30pm. Saturdays may be needed on a rota basis.

Expected Duration: 3 Years

Training Provider: PROVQ LIMITED

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