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Court of Protection Officer (Grade 6)
Salary not available. View on company website.
Liverpool City Council, Liverpool
- Remote working
- Full time
- Permanent
Posted 2 days ago, 17 May
Job ref: 2e89db6fbf334d559efb60c56f657545
Full Job Description
To be responsible for a case load managing the finances and property for vulnerable adults for whom Liverpool City Council is the Court Appointed Deputy of Appointee. Main Areas of Responsibility:
- To protect the property and financial affairs of vulnerable adults who are subject to the Court of Protection.
- To act under the delegated Court Appointed Deputy to enforce the Court Order on behalf of the Court, LCC and the client.
- At all times, the Post Holder must adhere to the Directions of the Court Order and meet the Local Authority Deputy Standards set by the Office of the Public Guardian and act in compliance to the Mental Capacity Act (2005).
- Liaise with the Court, Social Workers and other LCC staff, HMRC, DWP and other government bodies and financial institutions on behalf of and in the best interest of the client.
- To ensure COP representation at appropriate meetings in relation to an individual client and their family members.
- Advise and explain to Social Workers and family members the procedures relating to deceased Clients subject to Court of Protection regarding the funeral and estate.
- Report to Office of the Public Guardian Visiting Officers on open/active cases.
- To provide guidance and training to appropriate staff.
- To carry out any other tasks reasonably required of the post holder
5 GCSE's/NVQ Level 3 in administration or equivalent (A) Desirable - ECDL Experience Essential
- Knowledge and understanding of the Court of Protection and Local Authority Deputy Standards
- Experience of managing finances and property
- Experience of producing work of a high standard and working to tight deadlines Desirable
- Experience of consulting with and advising staff, members of the public external providers
- Experience of working with core IT and financial systems Skills/Abilities Essential
- An understanding of the Mental Capacity Act (MCA) and its Code of Practice
- Excellent verbal and written communication and interpersonal skills
- Well-developed IT skills
- Good organisational skills and ability to use own initiative and prioritise own workload
- The ability to deal with distressed and/or aggressive customers in a sensitive and professional manner Desirable
- The ability to work independently and manage a personal caseload
- The ability to communicate and liaise efficiently at all levels within the Council and with external partners
- The ability to deal with potential conflict but deliver positive outcomes
- The ability to produce quality work within highly pressurised and time restricted situations Commitment Essential
- Practising and promoting equality or opportunity and non- discriminatory practice
- Provide a quality service to meet the needs of all services the applicant supports Desirable
- An understanding of and a personal commitment to the Vision and Values of Liverpool City Council
- Commitment to Best Practice and to participate in the development of the team Other Essential
- A commitment to equal opportunities Desirable
- A commitment to providing customer focussed services
- Ability to work with minimum supervision, a conscientious attitude, willing to learn new skills, be prepared to question and seek continuous improvement
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