Property Manager - 9 mont...
Salary not available. View on company website.
GREAT PLACES HOUSING ASSOCIATION, Woodhouse Park, Manchester
- Full time
- Temporary
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Posted 1 day ago, 12 Aug
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Property Manager - 9 months Fixed Term Contract
Salary not available. View on company website.
GREAT PLACES HOUSING ASSOCIATION, Woodhouse Park, Manchester
- Onsite working
- Full time
- Temporary
Posted 1 day ago, 12 Aug
Job ref: e94be0fcb69f4d69a294f79a301cd214
Full Job Description
The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups.
What you'll be doing
Provide a high quality, responsive and value-for-money property management service to our customers.
Deal courteously and efficiently with enquiries concerning all types of management issues at properties managed by Plumlife (part of Great Places Housing Group specialising in home ownership and property management services)
Carry out scheme inspections on a regular basis to ensure high standards are maintained
Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service.
Prepare and monitor budgets and service charge accounts
Carry out Section 20 consultations as required
Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease
Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work
Attend residents meetings and AGM's as required
Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements.
Liaise with clients and other key stakeholders
Qualified to IRPM or equivalent Housing Qualification or working towards
Experience of block, estate or property management role
Experience of delivering a customer focussed service
Experience of Leasehold Management including Health & Safety compliance requirements
Experience of setting and monitoring budgets
IT Literate
Ability to use own initiative and work under pressure to meet tight deadlines
Excellent problem solving abilities
Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally
Full clean UK driving licence and use of own transport, Ability to demonstrate empathy in dealing with and resolving disputes
Excellent customer service skills
Ability to communicate with people at all levels
WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Lottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50
Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
Sharing Greatness ¦ Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .
What you'll be doing
Provide a high quality, responsive and value-for-money property management service to our customers.
Deal courteously and efficiently with enquiries concerning all types of management issues at properties managed by Plumlife (part of Great Places Housing Group specialising in home ownership and property management services)
Carry out scheme inspections on a regular basis to ensure high standards are maintained
Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service.
Prepare and monitor budgets and service charge accounts
Carry out Section 20 consultations as required
Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease
Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work
Attend residents meetings and AGM's as required
Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements.
Liaise with clients and other key stakeholders
Qualified to IRPM or equivalent Housing Qualification or working towards
Experience of block, estate or property management role
Experience of delivering a customer focussed service
Experience of Leasehold Management including Health & Safety compliance requirements
Experience of setting and monitoring budgets
IT Literate
Ability to use own initiative and work under pressure to meet tight deadlines
Excellent problem solving abilities
Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally
Full clean UK driving licence and use of own transport, Ability to demonstrate empathy in dealing with and resolving disputes
Excellent customer service skills
Ability to communicate with people at all levels
WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Lottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50
Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
Sharing Greatness ¦ Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets.
Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .
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