17 Property / Estates / Facilities jobs in Grove, Nottinghamshire

Platform Property Care are looking for a passionate, driven and experienced Housing Repairs and Maintenance Senior Manager to lead a locality based in Nottinghamshire as a Locality Operations Manager. This is your opportunity to shape how we deliver responsive repairs, void refurbishments, and planned works across your area-ensuring every customer experience reflects our values of care, consistency, and accountability. Why this role matters As a Locality Operations Manager, you'll be the driving force behind a high-performing, multi-skilled team. You'll lead with purpose, inspire a culture of ownership, and ensure our services are safe, efficient, and customer focused. Your leadership will directly impact customer satisfaction, operational performance, and employee engagement-making a real difference in the communities we serve. What you'll be doing

• Leading and motivating a team of Locality Area Managers, In-Day Schedulers, and Trade Operatives
• Delivering high-quality customer-first services with right-first-time repairs and voids
• Embedding a culture of accountability, safety, and continuous improvement
• Managing budgets and resources effectively and delivering value for money
• Using data and insight to inform decisions and improve performance.
• Collaborating across Housing, Neighbourhoods, Commercial, and Asset teams to deliver a seamless, locality-based service, 95% of repairs and voids completed within target.
• 85% first-time fix rate
• 95% customer satisfaction with repairs and estates
• Improvements delivered, cost-efficiency, and sustainability outcomes.
• Engagement, culture, and employee turnover metrics
Why join us now This is more than an operational role-it is a chance to lead change, shape culture, and deliver services that truly put customers first. You'll be part of a wider transformation programme within Platform Property Care that's redefining how we deliver repairs and maintenance services for our customers., There will be regular operational travel around our geography, therefore a driving licence and access to your own vehicle is essential. Mileage will be able to be claimed in line with our Mileage policy.


• Strong technical knowledge of property maintenance and building compliance.
• Up-to-date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS
• Proven experience in leading teams and driving service improvements.
• A collaborative, inclusive leadership style with a focus on coaching and development
• An HNC/HND in Construction or Building Management (or working towards) and/or CIH Level 4
  
  Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.