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4 Part time, Property / Estates / Facilities jobs in Ealing, Ealing

Customer Service Advisor

Salary not available. View on company website.

Morgan Sindall Property Services, Highams Park, Waltham Forest

  • Part time
  • Permanent

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Posted 2 days ago, 9 Aug

Junior Estate Agents Appr...

£11,778 a year

INSPIRE ATA LIMITED, New Addington, Croydon

  • Part time
  • Permanent
  • Apprenticeship programme

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Posted 6 days ago, 5 Aug

Lettings Negotiator

Salary not available. View on company website.

THE OPPORTUNITY HUB UK LTD, Southwark

  • Part time
  • Permanent

Apply on company site

Posted 2 weeks ago, 26 Jul

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Junior Estate Agents Appr...

£11,778 a year

INSPIRE ATA LIMITED, New Addington, Croydon

  • Part time
  • Permanent
  • Apprenticeship programme

Apply on company site

Posted 3 weeks ago, 16 Jul
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Customer Service Advisor

Salary not available. View on company website.

Morgan Sindall Property Services, Highams Park, Waltham Forest

  • Onsite working
  • Part time
  • Permanent

Posted 2 days ago, 9 Aug

Job ref: 265609ad3dd24089ba75f4de2cde15cc

Full Job Description

Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our in-house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

Candidates will have the following:

  • Social Housing and Repair and Maintenance background.
  • Proven experience in scheduling/planning Disrepairs, Voids, or Complex works.
  • Competent in communicating with direct operatives, subcontractors, and residents.
  • Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
  • Planning knowledge of what works can be sequenced or can be undertaken concurrently.
  • Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
  • Good level of written English
  • Good computer skills
  • Good project management skills
  • Good communication skills e.g. ability to communicate with different stakeholders at different levels
  • Passionate about service delivery and customer satisfaction., Disability Confident
  • About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

    Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel

  • Profit Share Discretionary Annual Bonus Scheme
  • 26 Days Holiday plus Bank Holidays
  • Enhanced Pension Plan
  • Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
  • Life Assurance & Accident Cover
  • Share Save
  • Enhanced Maternity & Paternity Pay
  • Work Perks Discounts & Vouchers
  • Buy & Sell Holiday Schemes
  • Flexible Working & Flexible Bank Holidays
  • Cycle to Work
  • Volunteering (2 days paid)
  • Learning & Development Opportunities
  • Extensive Wellbeing Support, including EAP
  • Loyalty & Values Awards
  • Funded Professional Subscription

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www.jobs24.co.uk/job/customer-service-advisor-125463329
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