Multi Skilled Operative – Empty Homes

Based in East Norfolk, but travel throughout Norfolk and North Suffolk will be required

Full time (40 hours per week) – Monday to Friday

Salary between £33,806 and £37,494 per annum, depending on skill set and future progression opportunities.

Plus, company vehicle and call out opportunities

Permanent Contract

About the role

We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Carpentry/Plumbing to join our Reactive and Empty Homes Team in the East of Norfolk.

This role will work to help deliver an effective and efficient repairs service to our residents, working on our empty homes to ensure they are fit for relet and dealing with reactive repairs in our occupied properties as well. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties.

This plays a key role in being responsible in providing an excellent service to our residents, so if you want to help make a difference to our residents, this may be the job for you!

The main focus of the roles will be:

To be responsible for effective and efficient repairs to our homes, carrying out repairs to a high standard in empty homes and occupied properties.
To complete allocated work within carpentry/ plumbing trade / skill set as well as any additional trade / skills such as tiling, painting / decorating and plastering etc.
To help us provide an excellent service to our residents, minimising call backs and maximising first time fixes.
Maintain high standards of health & safety and compliance.
Accurately record works completed using job management system.
Provide cover and support to the Responsive Repairs team when required.

Please see job description for full details of the role

About You

The successful candidate will have the following:

Minimum of either full trade Apprenticeship or NVQ level two or appropriate trade experience in Carpentry / Plumbing.
Skilled in other trades such as tiling, plastering, painting and decorating etc.
Dealing with customers directly
A full UK driving licence as travel throughout Norfolk and North Suffolk will be required.
Experience of working in Property Maintenance or within the social housing sector.
Good IT, literacy and communication skills.
A positive can-do attitude and the ability to work independently and problem solve.
Ability to work independently and manage your workload effectively
Good understanding of health & safety requirements

All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.

The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

About Us

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base. Full details can be discussed at the interview process.

We offer staff many great benefits such as:

Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
Generous contributory pension scheme.
Access to an Employee Assistance Programme to support you when you need it.
Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
Company vehicle provided.
Uniform, PPE and power tools all provided.
Additional earning opportunities through call out.
Opportunities for development and progression across services.
And many more – Please see our benefits document available on our website!

For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org.

Closing date: Midnight on Thursday 28 May 2026

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