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Salary not available. View on company website.
Mitie Group plc., Lower Swanwick, Fareham
- Onsite working
- Full time
- Permanent
Posted 6 days ago, 29 Jun
Job ref: cfc216ee5dbc4da2abffffd61ba1aae4
Full Job Description
Key Responsibilities
Workplace Operations (Both Sites):
-Conduct daily floor walks, workplace audits, and quality control checks across customer-facing spaces and report all faults found through CAFM system reporting, following through to resolution.
-Oversee workplace storage solutions and manage building furniture inventories.
Stakeholder Engagement & Communication:
-Act as the liaison between on-site stakeholders and the Facilities Management (FM) team.
-Prepare and distribute stakeholder communications as needed.
Project & Event Support:
-Lead and support minor FM works projects, from reviewing quotes to execution and snagging.
-Assist with delivery of larger workplace projects including stakeholder coordination, contractor management, RAMS submission, approvals, and drawing updates.
-Coordinate and support internal site events and VIP visits to ensure a seamless experience.
Health & Safety & Compliance:
-Support periodic service reviews to identify improvements and potential cost savings.
-Coordinate DSE assessments and action workplace adjustments as required.
-Promote and uphold health and safety procedures, fostering a culture of safety awareness across both sites.
Essential:
-Proven experience in a facilities, workplace, or customer service coordination role.
-Strong interpersonal and communication skills - confident liaising with all levels of staff and contractors.
-Proactive, self-motivated, and capable of working independently across multiple locations.
-Competent with Microsoft Office (Word, Excel, Outlook, PowerPoint).
-Organised, detail-oriented, and able to manage competing priorities across two sites.
Desirable:
-Health & Safety qualification (e.g. IOSH).
-Experience supporting or managing workplace/facilities projects.
Key Attributes
-Strong problem-solving skills and adaptable to changing situations.
-Calm, courteous, and professional under pressure.
-A genuine team player with a collaborative, "can-do" attitude.
-Demonstrates a commitment to always delivering excellent customer experience.
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