UX Design Manager
Ford Motor Company, Fryerns, Basildon
- Full time
- Permanent
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Salary not available. View on company website.
Ford Motor Company, Fryerns, Basildon
- Onsite working
- Full time
- Permanent
Posted 3 days ago, 13 Jul
Job ref: de4a11af2fd24da0b903d74ae8a9928b
Full Job Description
high-quality work that materially impacts our partners and customers Champion the voice of the user and leverage inspiration to discover hidden opportunities Demonstrate prowess for empathetic design that accounts for end-to-end user journeys extending across a manifold of users, geographies, devices, products, and services Guide a team to improve both hard and soft skillsets, fostering designer growth and career development Ensure the team advocates for the best solutions for Ford Credit customers by using thorough research techniques and strong design acuity Establish relationships and work strategically with partners to help them determine where they should be focusing both time and resources Ensure that the team produces material which aligns with the overall vision and strategy for Ford Credit Apply critical thinking to challenge the status quo and traditional ways of working, pushing the team on the definition of interaction design excellence Plan and scope projects and
teams according to business needs and design opportunities, setting them up for success with an educated view on best practices
The minimum requirements we seek: Bachelor's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree 5+ years of experience leading highly effective product design teams 5+ years working on highly collaborative teams, or other multidisciplinary teams A solid portfolio demonstrating leadership skills and abilities Our preferred requirements: Master's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree Strong verbal, written and visual presentation skills Hands-on experience in research and design techniques including qualitative and quantitative methodologies Experience in designing and/or facilitating group collaboration workshops to ensure strategic alignment Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits Knowledge and experience in hands-on user
experience design, user journey mapping, workflow analysis and requirements gathering Experience partnering with both engineering and product teams Experience using design thinking principles or methods in a formal, in-person setting. Design operations experience a plus Deployed AI solutions to improve the output, quality and/or efficiency of a Design team Passionate about the automotive and transportation industry Additional Information: This is a UK position and applications will only be accepted from current UK permanent employees (FoB and FCE employees only). The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability. This is a full-time role, however we are keen to encourage applications from applicants who work flexibly including
job-share applicants, who would like to work with another job-share applicant to do this role (even if you currently do not have a job-share partner). The Job Share Connect tool allows you to create your profile and then find a job share match. This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.
Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a UX Manager, who will help form the foundation for user experience design working in a cross-functional team to deliver customer-centric experiences that engage and delight our customers.