You will be working alongside a multidisciplinary team of researchers, UX designers, visual designers and content designers to help design experiences for all areas of the business.
You will be responsible for planning and carrying out user research activities for and with the rest of the team - owning the process end to end and empowering colleagues to get involved.
You'll be working as an embedded researcher across two squads
Spotting opportunities for research to support in the design process, educating colleagues and stakeholders about what we do and how we can support.
You'll be contributing to the growth of a team that's establishing itself and growing in maturity - helping to improve and set up processes and ways of working.
You'll be deepening our knowledge of our customers and helping to champion their needs so we can serve them better.

You'll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for Bupa's customers in the UK., Around 3- 5 years research experience - most likely as a User/UX researcher but we're open to candidates from Market/Social research backgrounds who can demonstrate a good level of knowledge/transferable skills.
Experience across generative and evaluative research methodologies
Demonstrated ability to lead research projects from start to finish
Experience of undertaking research with sensitive audiences/around sensitive topics
Background in working on projects related to accessibility
Confident working with analytics data (we use Adobe Analytics and FullStory)
Proven track record of advocating for user research in the design process and making the business case for thorough and impactful research.
Experience working as part of Agile teams

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts

22 permanent Product Management jobs in Northwich, Cheshire West And Chester