Product Manager

2026-09-20T00:00:00

Chester

Cheshire

GB

CH1 1

Any

2026-12-19T19:00:51.2

Join Forge Holiday Group as a Product Manager - Managed Services!

We're looking for a Product Manager - Managed Services to join our Product team and shape the future of owner success across Forge Holiday Group. If you're passionate about building products and services that create commercial value, solve real customer problems and leverage AI to drive innovation, we'd love to hear from you.

37.5 hours per week, Monday to Friday

Part of our Product Management - Owner team

Reporting to Head of Product

What you'll be doing:

Define the vision, strategy and roadmap for owner services and managed offerings

Build products and services that help owners maximise performance and profitability

Lead products through discovery, development, launch and optimisation

Shape AI-powered service discovery and recommendation experiences

Define commercial models, growth opportunities and success metrics

Own key KPIs including recurring revenue, owner retention and lifetime value

Use experimentation, analytics and owner feedback to drive decision-making

Improve service delivery across Forge platforms, integrations and ecosystems

Partner with Product, Engineering, Data Science, Commercial and Customer Success teams

Identify opportunities to create scalable, revenue-generating managed services

Monitor service quality, adoption and owner experience performance

Deliver innovative solutions that create competitive advantage across the Group

What you'll bring:

Extensive Product Management experience across complex products or services

Strong product strategy, roadmap planning and outcome measurement expertise

Experience building and scaling service-based, marketplace or B2B2C products

Strong commercial acumen and data-driven decision-making skills

Experience working closely with Engineering, Data and cross-functional teams

Excellent stakeholder management, communication and influencing skills

Understanding of APIs, integrations and service-based architectures

Experience using AI-powered capabilities, recommendations or intelligent automation

A customer-focused mindset with a passion for delivering measurable outcomes

Standout experience:

Travel, hospitality, property technology, ecommerce or fintech experience

Holiday parks, short-term rentals or property management platforms

AI/ML operationalisation, experimentation frameworks or feature engineering

Experience with Fabric, Databricks, Snowflake or BigQuery

Building managed services or owner-focused commercial products

Benefits:

33 days holiday (+ up to 5 extra with long service)

Option to purchase additional holiday days

A day off for your birthday

Two paid volunteering days per year

Enhanced parental leave

Hybrid & flexible working

Health cash plan, wellbeing discounts and 24/7 mental health support

Exclusive discounts on holiday stays for you, family and friends

Pension scheme with employer contributions

Long service awards and company events

We're committed to diversity, inclusion and creating a workplace where everyone can thrive.

Ready to shape the future of owner success?

Join Forge Holiday Group and help build the products, services and AI-powered experiences that make a real difference.

#s1-Gen

Join Forge Holiday Group as a Product Manager - Managed Services!We're looking for a Product Manager - Managed Services to join our Product team and shape the future of owner success across Forge Holiday Group. If you're passionate about building products and services that create commercial value, solve real customer problems and leverage AI to drive innovation, we'd love to hear from you.37.5 hours per week, Monday to FridayPart of our Product Management - Owner teamReporting to Head of ProductWhat you'll be doing:Define the vision, strategy and roadmap for owner services and managed offeringsBuild products and services that help owners maximise performance and profitabilityLead products through discovery, development, launch and optimisationShape AI-powered service discovery and recommendation experiencesDefine commercial models, growth opportunities and success metricsOwn key KPIs including recurring revenue, owner retention and lifetime valueUse experimentation, analytics and owner
feedback to drive decision-makingImprove service delivery across Forge platforms, integrations and ecosystemsPartner with Product, Engineering, Data Science, Commercial and Customer Success teamsIdentify opportunities to create scalable, revenue-generating managed servicesMonitor service quality, adoption and owner experience performanceDeliver innovative solutions that create competitive advantage across the GroupWhat you'll bring:Extensive Product Management experience across complex products or servicesStrong product strategy, roadmap planning and outcome measurement expertiseExperience building and scaling service-based, marketplace or B2B2C productsStrong commercial acumen and data-driven decision-making skillsExperience working closely with Engineering, Data and cross-functional teamsExcellent stakeholder management, communication and influencing skillsUnderstanding of APIs, integrations and service-based architecturesExperience using AI-powered capabilities, recommendations or
intelligent automationA customer-focused mindset with a passion for delivering measurable outcomesStandout experience:Travel, hospitality, property technology, ecommerce or fintech experienceHoliday parks, short-term rentals or property management platformsAI/ML operationalisation, experimentation frameworks or feature engineeringExperience with Fabric, Databricks, Snowflake or BigQueryBuilding managed services or owner-focused commercial products33 days holiday (+ up to 5 extra with long service)Option to purchase additional holiday daysA day off for your birthdayTwo paid volunteering days per yearEnhanced parental leaveHybrid & flexible workingHealth cash plan, wellbeing discounts and 24/7 mental health supportExclusive discounts on holiday stays for you, family and friendsPension scheme with employer contributionsLong service awards and company eventsWe're committed to diversity, inclusion and creating a workplace where everyone can thrive.Ready to shape the future of owner success?
Join Forge Holiday Group and help build the products, services and AI-powered experiences that make a real difference. #J-18808-Ljbffr

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