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Salary not available. View on company website.
Department for Business and Trade, Pierremont, Darlington
- Onsite working
- Full time
- Permanent
Full Job Description
As a member of the DDaT function at DBT, you'll work on unique and exciting challenges within diverse and supportive teams. As a Performance Analyst you will be part of a high performing and dynamic team. You will be responsible for communicating analysis and insight across DBT digital services. You will enable service and product owners to develop performance frameworks and ensure that business solutions are aligned with strategy, business goals and end user needs. You will have the opportunity to get an in-depth understanding of DBT digital products that fall under the Export and Investment and the Trading and Regulatory Services portfolios. These include products such as Trade Support Services, Licensing for export/import, or supporting internal Artificial Intelligence workstreams. You will build strong relationships with product teams and support them in making data-driven decisions. You will understand the concept of the different phases of product delivery, and be able to plan and run the analysis for these. You will contribute to decision-making throughout the product life cycle, as well as work in collaboration with user researchers, developers and other roles throughout the product life cycle.You will be able to identify and apply the most appropriate analytical techniques to bring different sources together to tell a story and involve teams in analytics to increase consensus and challenge assumptions. You will understand and identify who the users are and what their needs are, based on evidence. You will adopt a user centric approach and manage competing priorities, collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis). You will have a knowledge of quality assurance techniques, as well as identifying the right data sources and then validate and understand how to interpret the results. Main responsibilities Your key tasks as a Performance Analyst will involve:
- Develop performance analysis projects, selecting the most appropriate methodologies to generate actionable insights.
- Analyse service data-primarily from Google Analytics and other sources-to identify opportunities for improvement.
- Collaborate with product teams to assess and enhance the performance of digital services.
- Present analytical findings clearly and persuasively, tailoring communication to suit different audiences.
- Apply quality assurance practices to ensure the accuracy, consistency, and reliability of performance data and analysis outputs.
- Develop and maintain dashboards, ensuring key stakeholders, product owners, and policy teams have access to timely and relevant performance data.
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated three times in a row for 'Best Public Sector Employer' at the Women in Tech awards!
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