Company rules, policies and procedures as defined by the employer
Be able to undertake and document rigorous risk assessments Take personal responsibility for maintaining safety standards and achieving job objectives
Use and maintain tools, equipment and personal protective equipment (PPE) in a safe and appropriate manner accordance with industry standards
Safe gas and electrical installation, commissioning, decommissioning and/or ongoing service and repair of gas installations and appliances needed to establish the safe operation of the equipment and installation accordance with industry standards
Work with focus and clear purpose in all conditions and locations, covering business requirements, including lone working and safely adapt working methods to reflect changes in working environments
Work on customer premises/property showing appropriate care and respect whilst focusing on safety
Use a variety of appropriate and effective communication methods to interact with customers and others to give/receive information accurately, in a timely and positive manner in order to deliver the best possible service
Identify where situations or conditions are to unsafe standards and take appropriate actions within your range of competency
Work effectively and efficiently with people from different trades/disciplines, backgrounds and expertise to accomplish an activity in a safe manner, on time, to meet customer expectations
Identify, organise and use resources effectively and sustainably to complete the task with consideration to cost, quality, safety, security and environmental impact
Be able to read and follow technical documentation associated with equipment and installation requirements

Current Health, Safety and Environmental legislation and regulations applicable to work in the gas industry
Safe gas and electrical installation, commissioning, decommissioning, in accordance with industry standards
Gas and electrical theories and procedures involved in the practical installation, commissioning, decommissioning
Relevant electrical/mechanical principles
Up to date energy efficiency advice and guidance to be given to the customer
Product knowledge to be able to discuss and advise the customer
Current regulatory compliance, current Gas Safety (Installation and Use) Regulations and the current Electricity at Work Regulations, It is recommended that apprentices have successfully completed an intermediate apprenticeship in plumbing and heating and hold level 2 qualifications in English and Maths.