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HM REVENUE & CUSTOMS, City Centre, Manchester
- Onsite working
- Full time
- Permanent
Posted today, 8 Jul
Job ref: 01ae764e569a44e69d7b0ea223056339
Full Job Description
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As a Principal Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a leading role in the UK government's digital transformation journey. Working at the forefront of innovation, you will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds.
You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system.
We are looking for someone with a passion for analysis, a deep understanding of data's potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference., HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You can look forward to a training programme tailored to your needs, the support of a mentor and excellent potential for career development. Our collaborative and ambitious environment will enable you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country.
About the Risk & Intelligence Service (RIS), Preventive Risking and Upstream Risk & Analytics
Risk and Intelligence Service (RIS) plays a vital role in HMRC's compliance and enforcement strategy. We collect, integrate, and analyse one of the most extensive and diverse data landscapes in the world, enabling HMRC to identify and manage risks related to non-compliance across the UK tax system.
As a Principal Data Analyst in RIS, you'll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society.
RIS Preventive Risking: (PR) identifies, prevents, and disrupts fraudulent registrations and repayment claims, ensuring HMRC responds effectively to attacks. Potential non-compliance by legitimate customers is identified, and high-risk repayments are referred to compliance partners for intervention, improving future compliance.
Upstream Risk & Analytics (URA) have teamed up with Making Tax Digital (MTD) to develop a product called Transactional Risking. This allows HMRC to provide education and identify potential areas of concern to us and the customer early in their journey via targeted feedback called HMRC Assist. HMRC Assist encourages customers to get their tax affairs right the first time whilst simultaneously closing the tax gap. Transactional Risking provides in-session risk-based feedback; influencing customers to self-correct obvious errors, overlooked reliefs and commercial issues that look incorrect. The first funded use case was for Income Tax Self-Assessment within the MTD customer journey, but we are now expanding into VAT and CT to help improve customer journeys in those platforms, expanding the capability of the same tooling we have previously delivered., As a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. Your responsibilities will include:
+ Ensuring RIS' technical requirements for expanding Transactional Risking to new use cases are communicated, appropriately designed and delivered to the required standards.
+ Providing leadership and expertise to resolve technical issues raised within Transactional Risking's areas of responsibility such as data ingestion & analytical platform queries.
+ Driving innovation by exploring and applying advanced data analysis techniques and new data sources in new ways, working towards HMRC's strategic objective to enhance upstream risking capability.
+ Shaping evidence-based recommendations by assessing options, understanding risks, and clearly communicating the impacts of your insights to inform strategic decisions.
+ Designing and embedding high-quality analytical processes, championing reproducible, auditable, and efficient practices that deliver measurable value and can be tracked over time.
+ Collaborating with stakeholders across disciplines to build trusted relationships, understand user needs, and deliver timely, relevant insights using agile methodologies.
+ Leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive contexts.
+ Translating complex analysis into action, presenting insights in clear, compelling ways to technical and non-technical audiences at all levels.
+ Staying ahead of the curve by monitoring developments in data science, analytics, and emerging technologies, and helping the organisation adapt to best practice.
+ Collaborate across disciplines and departments, contributing to a thriving analytical community and supporting HMRC's mission with strategic, evidence-based solutions.
+ Line management of Senior Data Analysts, being accountable for their key business deliverables and managing their personal development.
Your work will contribute directly to protecting public revenue and ensuring fairness in the tax system, making a meaningful impact on people's lives across the UK.
Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here.
This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You'll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery.
As part of a supportive and forward-thinking profession, you'll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement., + A 1000-word personal statement. Your personal statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.
Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.
Further details around what this will entail are listed on the application form.
We acknowledge that AI can assist you in your application. Find our guidelines here.
Sift
At sift your CV, and your personal statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
If your application is shortlisted, you will be invited to interview. This will be held in person with a panel of typically 3 people and will last around 70 minutes, consisting of:
+ Behaviour questions; Leadership & Making Effective Decisions
+ A Technical presentation on either a single piece of substantial analysis you have undertaken in the last 3 years, or a project involving statistical modelling and/or machine learning, delivered using SAS, R or Python. Full details will be provided if you are shortlisted., Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).
See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window)., Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.
To be considered for this role, your application must demonstrate evidence of all the following essential criteria:
1. Developing code for analysis: Significant experience and technical expertise in designing and implementing code using languages such as SAS, SQL, R or similar. Proven experience in leading others to develop coding standards, processes and outputs to achieve business outcomes.
2. Project Management: Proven experience in leading the delivery of analytics/data requirements as part of large-scale projects, ideally IT change projects, to support data analysis; applying recognised project management methodologies to ensure delivery within agreed timescales.
3. Communicating between the technical and non-technical: Strong communicator with the ability to explain analytical concepts to all audiences, adapting communication methods and building relationships at a senior level. Experience in communicating analytical/technical requirements to inform design of solutions to business problems.
4. Applying statistical and analytical tools and techniques: Proven experience in developing and deploying new analytical/statistical methodologies within a team, focused on manipulating large datasets to achieve business benefits.
5. Understanding product delivery: Ability to work with specialists in multidisciplinary teams to deliver products into the organisation, championing technical requirements and informing design conversations.
https://ddat-capability-framework.service.gov.uk/skills#understanding-product-delivery
6. Data Innovation: Experience in identifying areas of innovation in data tools and techniques, recognising appropriate timing for adoption.
https://ddat-capability-framework.service.gov.uk/skills#data-innovation
Desirable Criteria:
To help you succeed in this role, the following desirable criteria may be considered in the event of a tie between candidates:
+ Knowledge and practical application of upstream compliance analytics.
+ Knowledge and practical application of SAS Viya tools.
+ Previous line management experience., We'll assess you against these behaviours during the selection process:
+ Leadership
+ Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
+ A Technical presentation, Combined TC and OGD Pay - English Opens in new window (docx, 137kB)
Alongside your salary of £56,344, HM Revenue and Customs contributes £16,322 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
+ Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
+ Family friendly policies.
+ Personal support.
+ Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service, Interviews will take place face to face at Birmingham, 3 Arena Central - B1 2DE, Glasgow, 1 Atlantic Square - G2 8NJ, Leeds, 7&8 Wellington Place - LS1 4AP, Liverpool, India Building, 31 Water Street - L2 0RD, Manchester, 3 New Bailey - M3 5AY. Sift and interview dates to be confirmed.