IT Technician
Littlegarth School, Lexden, Colchester
- Full time
- Permanent
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Salary not available. View on company website.
Littlegarth School, Lexden, Colchester
- Onsite working
- Full time
- Permanent
Full Job Description
This is a role for someone who loves a busy hands-on people-centred environment. You will work across the school ensuring that staff and children have a positive IT experience day in, day out as you help them with peripherals, software and hardware issues and sorting out problems efficiently, and with the help of the IT Manager when needed. You will use the help desk system to record effectively and in a timely manner and get involved in large IT projects as the IT Manager's second-in-command. You will love being part of the wider school life with a part to play in videoing (including drone work), photography and getting involved with the social media visuals and having a creative input into the process, as well as working with the Head of Digital Learning and IT Manager for development of IT and resources for the children. You will be conscientious in your work, will build good relationships with colleagues and will look for opportunities to continue your own professional development., Littlegarth School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with current and past employers, online searches, and the Disclosure and Barring Service (DBS). All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.Documents Please be aware that some uploaded documents may require special software such as Microsoft Word or Adobe Acrobat Reader to view.
- Information Pack
A commitment to safeguarding and promoting the welfare of children and young people; suitable to work with children - Excellent spoken, written, and verbal English with an eye for design and attention to detail
- Excellent customer-facing skills and the ability to communicate clearly at all levels; Able to quickly establish positive working relationships with all
- Ability to take initiative and work proactively to provide solutions to unexpected problems and situations
- Ability to plan and prioritise own workload, act on own initiative, and manage conflicting demands, with minimum supervision
- Ability to be flexible and adaptable and manage unexpected occurrences effectively and to handle difficult situations with sensitivity, confidentiality, and discretion at all times, combined with a calm personality, a practical approach,h and sound judgement
- Ability to lift and carry, moving equipment on a regular basis, and to occasionally work in awkward positions (e.g., under desks or in network cabinets)
- Creative and resilient
- Enthusiasm, energy, and commitment for the role
- Conscientious and thoughtful
- A willingness to undertake additional training
- Adherence to H&S and other relevant requirements, ICT NVQ Level 2 or similar qualification or experience (essential)
- ICT NVQ Level 3 (desirable)
- CompTIA A+ certification (desirable) Experience (Essential)
- Experience in 1st line support
- Hardware and software installation and maintenance
- Support and maintenance of ICT Systems and software
- Diagnosing and resolving PC, peripheral, and application errors
- Management of interactive screens, projectors, printers, and & AV equipment Experience (Desirable)
- Experience of providing IT support in a school/education environment
- Administrating Microsoft M365
- Administration of Microsoft SharePoint
- Experience of video editing
- Experience of sound/lighting for events
Pay: Competitive and commensurate with experience - Working pattern:Monday to Friday
- 37.5 hours per week
- 25 days holiday a year
- Occasional overtime in evenings/weekends.
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Littlegarth School
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