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Salary not available. View on company website.
DWP Digital, Brookfields, Birmingham
- Onsite working
- Full time
- Permanent
Posted today, 11 Jun
Job ref: 955ffd7d38ff4d018c7d4302623fbcfe
Full Job Description
- Provide design leadership across all User Centred Design(UCD) professions, across multiple teams, to ensure we have a consistent approach that meets user needs and aligns with best practice.
- Work closely with Product, Delivery, Architecture and engineering leads to set the vision and to pragmatically and efficiently sequence the work to deliver real value and meet user needs and Programme objectives.
- Lead on standards, setting expectations and providing the guidance needed to understand what 'good' looks like.
- Introduce new ways of working, processes and tools to improve the quality and consistency of interaction design.
- Promote the value of good user centred design, proactively building relationships with programme directors and senior leaders to ensure that user centred design is incorporated into the delivery of strategic priorities.
- Act as an escalation point for senior interaction designers for high-profile, high-risk and difficult to resolve issues.
- Understand when to challenge assumptions and when to compromise, and encourage others to do the same.
- Maintain oversight of multiple improvement initiatives for your local, DWP or cross-government communities.
- Lead and facilitate UCD community events, working groups and practice initiatives.
- Line manage, coach and mentor senior interaction designers, and sometimes other user centred design practitioners.
- Coordinate and lead interaction design recruitment exercises and inductions within your area and across the wider organisation.
- Contribute to resource modelling by assessing interaction design needs within your area and across DWP to identify where interaction design could add value.
- Understand user needs and act as a voice for the user at a senior level in the organisation.
- Lead on capability, identifying areas for improvement and implementing support, learning and development opportunities for interaction designers in your area and the wider organisation.
- Understand priorities, constraints and business requirements at an organisational level and be able to work within them.
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
DWP Digital offers uniquely challenging and fulfilling careers for people interested in using their skills to make a genuine difference society. We're part of the UK's biggest government department, and along with 85,00 colleagues, we support 22 million people every day to help them find work and save for their future. Few other organisations globally provide the same opportunity to apply next-generation digital technology on a massive scale to issues which touch the lives of so many. Interaction Designers work to understand user journeys, identify patterns and use prototypes to design services, products and tools which fulfil user needs. They work alongside other Designers, Front-end Developers, Researchers and Software Engineers to design services for the people who use them.
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