Customer Services Assistant

Taunton, Somerset

SFCA Support Staff SP5-7 £25,159-£25,951 FTE

Permanent

Richard Huish College

Administration Assistant (College Services Assistant)

Richard Huish College has a strong reputation regionally in its offer of a wide range of A level and vocational courses in Taunton and the surrounding areas in Somerset.

We are seeking an enthusiastic and committed Administration Assistant (College Services Assistant) to join our friendly and supportive College Services Team - the hub of the College. This is a varied and busy role, ideal for someone who thrives in a fast-paced environment. The role includes working on reception, providing a welcoming and professional first point of contact for students, staff, and visitors, alongside supporting a range of wider administrative and operational tasks across the College.

The successful applicant will be organised, calm and flexible, with the ability to use their initiative to manage competing priorities in a busy environment. They will work closely with staff, governors, students, parents, carers and external agencies, and must be able to work as part of a team while also managing their own workload. A high level of confidentiality, attention to detail and the ability to meet deadlines are essential.

The role also requires confidence in using Microsoft Office applications - particularly Excel - to organise, maintain and work with information accurately, supporting a range of administrative and logistical processes.

Richard Huish is a welcoming, supportive and exciting place to work, which promotes a culture of respect and high aspirations for both staff and students.

Salary: Sixth Form College Support Staff SP5-7 £25,159-£25,951 FTE based on experience
Actual salary: £23,160-£23,889 based on 41 weeks per year
Hours: 37 hrs per week, term time only + 2 weeks (41 weeks per year)
Work pattern: 37 hrs per week, between 8am-5pm, to be discussed at interview.
Start date: ASAP or by arrangement
Closing date: 15th June 2026 at 9am
Interview date: 23rd June 2026

To apply for this position, please complete the online application form and use the supporting statement box to explain how your values, knowledge, experience, skills and abilities meet the requirements of the Job Description.

Please provide a full employment history since leaving education and explain any gaps in your employment history and include dates. CVs and incomplete application forms will not be accepted.

Please read the application guidance notes and the letter to applicants.

Richard Huish College is committed to safeguarding and promoting the welfare of children and young people.

These posts require a criminal background check via the disclosure procedure.

We actively promote equal opportunities and welcome applications from all sections of the community.

#s1-Gen

We are seeking an enthusiastic and committed Administration Assistant (College Services Assistant) to join our friendly and supportive College Services Team - the hub of the College. This is a varied and busy role, ideal for someone who thrives in a fast-paced environment. The role includes working on reception, providing a welcoming and professional first point of contact for students, staff, and visitors, alongside supporting a range of wider administrative and operational tasks across the College. The successful applicant will be organised, calm and flexible, with the ability to use their initiative to manage competing priorities in a busy environment. They will work closely with staff, governors, students, parents, carers and external agencies, and must be able to work as part of a team while also managing their own workload. A high level of confidentiality, attention to detail and the ability to meet deadlines are essential. The role also requires confidence in using Microsoft Office applications - particularly Excel - to organise, maintain and work with information accurately, supporting a range of administrative and logistical processes.

Richard Huish College has a strong reputation regionally in its offer of a wide range of A level and vocational courses in Taunton and the surrounding areas in Somerset.

Richard Huish is a welcoming, supportive and exciting place to work, which promotes a culture of respect and high aspirations for both staff and students.

Salary: Sixth Form College Support Staff SP5-7 £25,159-£25,951 FTE based on experience
Actual salary: £23,160-£23,889 based on 41 weeks per year
Hours: 37 hrs per week, term time only + 2 weeks (41 weeks per year)
Work pattern: 37 hrs per week, between 8am-5pm, to be discussed at interview.

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