Team Leader – Operations & Network Infrastructure Delivery

Location: Hams Hall, Birmingham

Type: Full-time- Permanent

Department: Operations & Logistic

We have a client that is currently recruiting for a Team Leader, who will oversee a high-performing operational team responsible for coordinating the safe, efficient, and timely delivery of critical 5G network infrastructure equipment. You will lead daily activities, support continuous improvement initiatives, and ensure outstanding service standards are maintained across all operations.

This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and enjoys motivating teams to achieve ambitious goals.

Key Responsibilities

Lead, motivate, and support a team of operational staff and coordinators

Manage daily workflow planning and resource allocation

Ensure all deliveries and logistics activities meet company KPIs and service standards

Monitor team performance and provide coaching, training, and development

Maintain compliance with health, safety, and operational procedures

Build strong working relationships with internal departments, suppliers, and customers

Identify opportunities to improve efficiency, quality, and customer satisfaction

Handle escalations and resolve operational challenges quickly and effectively

Produce regular reports on team performance and operational metrics

What We’re Looking For

Previous experience in a Team Leader, Supervisor, or Operations Lead role

Strong people management and communication skills

Experience working within logistics, telecoms, infrastructure, warehouse, or supply chain environments is desirable

Ability to work under pressure and manage multiple priorities

Strong organisational and problem-solving skills

Confident using Microsoft Office and operational systems

Positive attitude with a proactive and solutions-focused mindset

Apply Now

If you are an energetic leader looking to build a career in one of the world’s fastest-growing industries, we’d love to hear from you.

1 Logistics /supply chain jobs in Northampton, Worcestershire