Hire Controller
Location: Avonmouth, Bristol
Salary: Up to £30,000
Hours: Monday to Friday, 7:30am – 5:00pm
Contract: Full-time, Permanent

Benefits & Package:

Company pension scheme
Life assurance
Generous holiday entitlement
Option to buy and sell additional holiday
Retail discount scheme – shops, holidays, cinema, eating out etc.
Discounted gym membership
Cycle to Work scheme
Employee recognition/reward schemes
24/7 Employee Assistance Programme
Counselling and wellbeing support
Career development and training through the Sunbelt Rentals Academy
Professional qualifications/training suppor

About the RoleWe are looking for a Hire Controller to join a busy team in Avonmouth.

This is a customer-focused role where you will deal with customers, organise equipment and make sure hires run smoothly from start to finish.

You don't necessarily need previous hire industry experience. We're looking for someone who is confident speaking to customers, organised and able to manage a busy workload.

Key Responsibilities:

Dealing with customers by phone, email and in person
Taking hire enquiries and arranging equipment
Managing bookings and ensuring equipment is available when required
Organising deliveries and collections
Processing hire paperwork and updating systems
Dealing with customer queries and resolving issues
Liaising with drivers, engineers and other departments
Keeping customers updated throughout the hire process
Helping to ensure the branch operates efficiently

About You:

Excellent customer service and communication skills
Confident speaking with customers
Well organised with good attention to detail
Able to prioritise and manage a busy workload
Comfortable using computer systems
A positive, practical approach to problem solving
Previous experience in customer service, hire, logistics, transport or a similar environment would be beneficial

Apply!
Click apply to submit your CV or please contact Kirk at Pertemps, Bristol.

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