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Full Job Description
As a Health Promotions Advisor within Bupa Clinics, you'll be able to use your training and education to support our customers by providing education on how to live longer, healthier, happier lives. Our customers are your priority, and you'll spend the majority of your time with them doing what you do best and what you trained for. You'll help us make health happen by:
- Deliver engaging and informative pre-approved health talk content through webinars and onsite lectures
- Have an open & honest conversation with our customers about lifestyle & behaviour changes they can adopt in order to lead a longer, healthier, happier life
- Promote and encourage a healthier lifestyle for our customers in accordance with Bupa current clinical policy and recommended national and international guidelines
- Give individual lifestyle advice appropriate to customer needs with reference to their health risk, health assessment results and their health and wellbeing goals
- Ensure customers are supported throughout their health assessment journey
- Promote lifestyle coaching
- Carry out Bupa health assessment tests in accordance with Bupa Health Clinics policies and protocols
- Explain clinical results and risk factors to our customers - take them on a journey of how this impacts their health & wellbeing & steps they can take to mitigate this risk
- Refer customers to a Bupa Doctor as required - work as partners to manage the Customer's Health Assessment
Educated to degree level or equivalent in exercise physiology/sports science/nutrition - Customer-facing experience
- Experience of performing measurement or assessment in a health and fitness or medical environment (desirable)
- Accuracy in information recording and working within clinical guidelines
- Confident in presenting and public speaking
- Empathy and ability to motivate customers to make positive health changes
- Good interpersonal skills and ability to communicate with internal colleagues
- Analytical skills and attention to detail
- IT skills including proficient on Microsoft Office systems and all other systems needed for health assessment delivery.
- Organisation and time management skills.
- Good presentation skills.
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately - Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- Enhanced pension and life insurance
- Option to join dental insurance scheme at a discounted rate
- Access to our Digital GP platform on you mobile
- Access to family mental health line
- Financial wellbeing channels
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
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