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Service Delivery Field Engineer
Salary not available. View on company website.
BCA Group, Weldon, Northamptonshire
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 23 May
Job ref: 1a6bfed6b0b8446ea4af25c9f9e716c9
Full Job Description
Troubleshoot technical issues using remote tools and gather diagnostic information
Writing and updating support cases on a ticketing system
Writing and updating feature requests and bug reports for the development team
Creating and updating internal documentation and wiki guides
Visiting customers sites to carry out break fix within AutosOnShow imagery studios
Experience working within a support department
Great verbal and written communication skills both with customers and other team members
Proficient with Microsoft office package
Basic TCP/IP networking knowledge, Gateways, Subnet masks, DNS
Windows Operating System desktop administration
Working experience of SQL statements
Desktop administration
The ability to work well in a team or as an individual
The ability to work at height
Advantageous but not essential:
Experience of IOS operating system
Experience of the following
Filezila
jsn formatting
TeamViewer
AutosOnShow was established in 2010 and is a successful global software development company providing video and imaging solutions to a number of clients across the automotive industry. Expanding into global markets, the business is going through a period of rapid growth and expansion and has won numerous awards for its video and imaging solutions including Microsoft Innovation of the Year Award and Retail Week Digital Excellence Award.
£30,000 to £36,000 plus company car
37.5 hours per week - Monday to Friday, We have an open and inclusive culture where we embrace opportunities and celebrate achievements. The position comes with a competitive salary, excellent benefits and a fun and dynamic work culture with regular social activities and events. The variation of what we do to stay current in the evolving software industry throws up new challenges each and every day. If you have an interest in the fast paced and changing world of apps and software development, please apply now.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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