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Salary not available. View on company website.
Vodafone Limited, Chippenham, Wiltshire
- Remote working
- Full time
- Permanent
Posted 2 days ago, 26 May
Job ref: e6e6cc3c371245dfa15f84653606eeee
Full Job Description
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are., At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company. We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do As a member of the VBSE Change Management team you will work within an ITIL based Change Management framework, in which standardised methods and procedures are used for efficient and prompt handling of all Service changes, impacting VBSE customers and minimise the impact of change related incidents and consequently improve the day-to-day operations of the Vodafone UK business & services. You will:
- Own, execute and drive the Change Management processes, providing strong time management skills, coupled with good organisation and planning skills, to enable effective co-ordination and communication
- Ensure all changes are assessed correctly for risk, impact, planned in line with defined requirements, and approved by appropriate defined personnel.
- Contribute to operational stability through the appropriate management of changes.
- Identify, escalate and manage risks and issues to ensure changes are deployed smoothly within the live environment.
- Develop and manage relationships and interfaces with relevant stakeholders across Vodafone Secure Services teams, projects team and suppliers as necessary. Who you are You will:
- Be an advocate of the Change Management process to all stakeholders
- Build and maintain open relationships with VBSE Leadership community, the team's stakeholders, suppliers and peers
- Be an escalation point for senior management within Vodafone UK's organisations for issues relating to the dedicated MOC, ensuring senior managers are provided with any required technical or specialist information to support their decision-making.
- Promote customer awareness and point of view across VBSE.
- Have excellent attention to detail with good verbal and writing skills
We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. Together we can Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. #vodafoneuk #LI-Hybrid Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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