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Development Support Team Lead, Martech & PAM
Salary not available. View on company website.
Bet365, Stoke-upon-Trent, City of Stoke-on-Trent
- Remote working
- Full time
- Permanent
Posted today, 14 Jun
Job ref: bd8fa9a949e6420ea1aa524a4680050a
Full Job Description
A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals. Your primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible., Coordinating infrastructure systems and operations, including server patching and hardware fault resolution. Monitoring server health, alarm statuses and system capacity. Performing trend analysis for system performance. Completing daily, weekly and monthly server and infrastructure checks. Working with other teams, maintaining playbooks and standard operating procedures. Organising firewall changes and connectivity issues, whilst troubleshooting server-related incidents and problems. Resolving P1 and P2 critical incidents. Supporting release management, including building and deploying application releases. Communicating change control activities, as well as conducting post-live system checks. Coaching and developing team members to ensure progression plans are agreed upon and completed. Read more Read less Want to become part of the team? The benefits of working with us Stoke-on-Trent We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area. Our location
- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions. What we get up to Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof. Many of our teams operate 24 hours a day, so it is a hub of activity at all times. Some location benefits On-Site Restaurant Tea and Coffee Service Great Commuter Links Company Leisure Facility
You will be a highly motivated and skilled professional who is eager to advance in their career. You will excel in fostering teamwork and thrive in a fast-paced environment. This role is eligible for inclusion in the Company's hybrid working from home policy. Preferred skills and experience Proven experience in a development or technical support role. Strong problem solving and decision-making skills. Excellent communication and interpersonal abilities. Experience liaising with infrastructure and operational teams. Commercial experience with people management. Read more Read less
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