Make a real difference by protecting genuine customers while tackling suspicious first party claims in line with our Claims Philosophy.
Join a supportive counter-fraud community and work with modern tools, share insights, and grow through coaching and learning.
Hybrid working: 80% home / 20% office, aligned to our Bristol Regional Service Centre.

Motor or property Insurance claims handling experience
Experience in insurance fraud investigation and an understanding how to identify and manage suspicious activity
A good understanding of end to end insurance claims processes
Sound decision making in the processing of those claims, through to closure
Excellent customer service skills
An up to date knowledge of FCA regulatory landscape

We're one of the UK's leading general insurance and financial services organisations, and for over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us, so we're proud to be recognised as "a great place to work".

Salary Up to £38,000 + 10% annual bonus + benefits
Annual bonus (up to 10% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership - subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Salary sacrifice employee car scheme - subject to eligibility

2 Insurance jobs in Wells