Head of Motor Trade
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Salary not available. View on company website.
AXA UK plc, City Centre, Manchester
- Remote working
- Full time
- Contract
Posted today, 28 May
Job ref: 3d6a3a4b2142462c9f882764c2a2ab69
Full Job Description
We're delighted to present a rare opportunity to join our successful AXA Commercial business, as Head of Motor Trade, leading one of the market leading Motor Trade teams in the UK. With dedicated experts, AXA gives our customers and brokers confidence, by delivering consistent experiences and customer excellence. We're seeking an experienced leader to execute the Motor Trade growth strategy, whilst ensuring we continue to deliver a high-quality service for our customers and broker partners. As Head of Motor Trade, you'll lead the localised deployment of the Motor Trade team strategy and delivery of profitable growth by focusing on Sales and Service Capability, Customer Service Excellence, Underwriting Strategy and Broker Development The Motor Trade team benefits from having an experienced and established team, with a proven track record of delivering excellent results. The team ranges from experienced and empowered underwriters to apprentice level new starters, allowing for development and robust succession planning across the region. Working collaboratively across wider the Branch network, you'll execute business plans by managing resources and processes so that a high quality, efficient and compliant service is provided to our brokers and business. What you'll be doing:
- Accountable for all Motor Trade business, including profitability, sales and servicing of new business. Oversee all relevant broker engagement to optimise sales decisions and broker experience for all Open Market Motor Trade business.
- Lead, motivate and develop the team to deliver market leading sales and service through the operational, underwriting and sales functions. (Managing 3 direct reports, with 40+ total FTE).
- Create an open and honest culture which drives engagement, development and supports CLI strategy to meet KPI's.
- Build, manage and maintain strong relationships with all internal and external stakeholders, including all key customers to deliver strategy and increase business opportunities and proposition development.
- Lead and deliver the national Motor Trade strategy, to align with overall AXA CLI strategy, to include setting challenging targets for the function and monitoring performance against targets, costs and budget.
- Continue to meet profitability targets by driving underwriting strategy, maximising use of trading flexibility, full empowerment and adherence to underwriting protocols and regulatory requirements.
- Increase operational discipline across the team to deliver a simplistic, joined up experience for brokers, removing complexity for our employees and brokers and focusing efforts on work that drives excellent customer service and simplicity At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You'll work at least 60% of your week away from home, across the offices, visiting clients or attending industry events., We acknowledge and appreciate the exceptional efforts of our people in protecting what matters most to our customers. In exchange we offer a series of core and supporting benefits designed to empower our people to thrive both professionally and personally., We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics., AXA UK are recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long-term health condition. We participate in the Disability Confident 'Offer of Interview' scheme. This means a fair and proportionate number of candidates with long-term health conditions or disabilities who meet the essential criteria of a job, will be offered an interview.
- You'll need to show you meet the essential criteria as detailed in the job advert or job description
- You don't need to share the details of your long term health condition or disability for your application to be considered under this scheme As part of your application, you'll be asked if you would like to 'opt in'. To ensure ease of access, every job advert lists a responsible Talent Acquisition contact, who'll be able to connect you with our Accessibility Concierge if you require any support. Screening & Conduct As a regulated financial services company, all successful candidates will be subject to pre-employment checks. Additionally, adherence to the Prudential Regulation Authority's (PRA) Insurance Conduct Standards and the Financial Conduct Authority's (FCA) Conduct Rules will be required., This depends on the location of the role, and what works best for you and the interviewer. We'll give you all the information you need to prepare for whichever format's used for your interview.I'm struggling to connect to my online interview, what should I do? Don't worry, we know these things happen. Get in touch with the person who arranged your interview, or the Talent Acquisition contact. One of the team will be able to help get the interview started or re-arrange it for a different time.How do I get feedback on my interview? Whenever possible, we'll call and provide feedback by phone. Sometimes, we'll need to provide feedback by email.How can I prepare for my interview? We'll send a candidate preparation pack before the interview to help you prepare.
- Industry expertise, with previous experience of working at a senior level within a commercial insurance environment; sound understanding of Motor Trade insurance market and processes essential.
- Proven track record of managing a profitable P&L within the intermediary channel.
- Excellent relationship management skills and experience of building successful long-term relationships both internal and external.
- Ability to create and maintain an open and honest culture which drives engagement, development and opportunity for all employees.
- People and resource management skills, with proven experience and ability in leading and motivating teams.
- Excellent interpersonal and communication skills, displaying flexibility and resilience.
- Lead and manage change successfully in an environment where navigating complex and abstract challenges are commonplace.
- Strong service ethos and proven track record in improving standards / customer service.
- Pragmatic decision maker with experience of managing and analysing data.
- Strong long and short-term planning and analytical skills with proven experience of both operational & strategic planning. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
- Competitive annual salary dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Company Car Cash Allowance
- Private Health Cover
- 28 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Wellbeing services & resources
- AXA employee discounts, When will I hear back from you after my interview? We aim to provide feedback as soon as the interview process allows. The time period will vary depending on the role.How do I discuss the package I've been offered for a role? You can discuss the package with your Talent Acquisition contact at offer stage.Yay! I've got the role, what's next? We'll carry out a number of background checks before you start. This is known as 'screening'.Do you do any background checks? Yes. All financial services companies, including AXA, are regulated by the Financial Conduct Authority (FCA). Being part of a regulated industry means we must check the background of all applicants before we confirm a job offer. Pre-employment screening is not just regulatory, it also gives us the confidence that our people are the right fit to protect what matters to customers, colleagues, and our business.
- Who is screened? Everyone, from first-jobbers to senior directors! Often, the higher up the career ladder you are, the more stringent the screening becomes.
- What is screened? Identity and address; qualifications; employment history; credit check; criminal record; directorships. If you think anything may affect these checks, please tell us.What benefits or perks do you offer? At AXA, we appreciate the people who work for us and regularly review our rewards package to reflect that. The advert for the role you're interested in will detail what you can expect to receive, but you can see an overview of our benefits and perks on our Why Join Us page.Does AXA offer car allowance or a company car? This depends on the grade, role, and eligibility of the employee. Check the benefits listed on the ad for the role you're interested in or confirm with your recruitment contact.
AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work., At AXA we have a culture of trust, respect and care, where everyone belongs. We have an ambition to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development, and celebrating differences. We all have a role to play in ensuring a working environment in which everyone, regardless of who they are, can reach their true potential., At AXA we're committed to offering a fair and inclusive experience to all candidates. You're encouraged to report, in good faith, any concerns of behaviour or processes believed to be inappropriate, unethical, or illegal. Should you wish to report any concerns, you can do this through by sending an email to speak-up@axa.com, AXA's dedicated hotline. This service is managed by an independent investigation team. Please note that this email address is not for dealing with job or application related queries. Read more
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
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